Job Description:
Role Overview
We are hiring a Datacenter Engineer to support the mission critical infrastructure that powers our markets, market data services and member connectivity responsible from all aspects of Cboe’s datacenter physical footprint. This is a hands-on role responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities.
This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highly reliable, mission critical environment and experienced performing largescale MAC (Moves, Adds, Changes) activities. You will collaborate regularly with Engineering, Operations, and NOC teams.
Please note: Candidate selected for this role must be willing to work on site at our Chicago, Illinois area Data Centers.
Shift Requirements
This role will require you to be available for the following late shift schedule, which is subject to change. This is a 2nd shift position, Tuesday through Saturday. The role follows a 5-day, 8-hour workweek, with shifts scheduled between Tuesday and Saturday. Standard 2nd shift hours are 2:00pm to 11pm.
US Holiday coverage may be required.
Please note: The role may be eligible for a shift differential of 10% depending on the shift worked.
In this role, you will be responsible for:
Install and maintain servers, network devices, storage systems, and associated cabling and cross connectivity
Perform structured cabling (copper, MMF, SMF), including testing, routing, labeling, and documentation
Execute daily MAC tasks including equipment installs, moves, and rack/cable upgrades
Be our hands and eyes in the data center and report any environmental issues (power, cooling, temperatures) and escalate to management and the provider
Work with Engineering and NOC teams to troubleshoot hardware, application and connectivity issues directly and via Jira tickets
Generate and maintain equipment inventories, rack elevations, cable maps, and documentation standards
Respond to datacenter incidents including hardware failures and cabling issues
Support new equipment rollouts and datacenter expansion projects
Assist with vendor coordination, shipping/receiving, RMAs, and onsite service activities
Support the ongoing development and improvement of our global datacenter operations standards
Participate in on-call coverage and shift rotations
Research new Data Center infrastructure equipment advancements and recommend changes as needed to management
Demonstrated ability to deliver high-quality, consistent, reliable work and a strong sense of ownership in supporting critical operations
The ideal candidate will have:
5+ years’ experience in datacenter support including:
Racking, removing, cabling and troubleshooting server, storage, and network equipment in colocation environment
MAC work which includes installing/moving equipment and cabling on a large-scale basis
The candidate will need to be proficient in cable plant design and troubleshooting (Copper/MMF/SMF) as well as proficient in the industry standard testing tools
Basic working knowledge of HVAC, power, fire, building security systems operations, and safety
Working knowledge of telecommunications technologies, systems, and circuits
Ability to lift up to 75 lbs and work inside datacenter environments for extended periods
Ability to work independently and manage multiple tasks and projects
Ability to work well in a dynamic team-oriented environment
Excellent written and verbal communication skills with a strong attention to detail
Ability to multitask and manage multiple projects
Team player, desiring to be part of a high-performance team with dynamic responsibilities
Perform other duties as assigned by management
Must be willing and flexible to work different shifts (as needed to support the business needs) for short-to-long-term periods of time as well as participate in the On Call support rotation
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $102,850-$133,100, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.
This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.
Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.
Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.