Sr. Manager, Sourcing

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Global Sourcing is part of the Finance organization and manages Visa’s end-to-end sourcing and procurement of goods and services. Sourcing is responsible for partnering with business owners relevant to assigned categories such as Professional Services and others to lead all strategic sourcing activities globally to ensure optimal selection of suppliers that deliver best value in price and quality, while minimizing risk to Visa.

Overview:

Reporting to the Senior Director of Global Sourcing, the Senior Manager of Professional Services will serve as an individual contributor and own a portfolio in support of Visa’s Sourcing organization.  This person will oversee a broad range of key Professional services suppliers.  The specific focus on this role will involve stakeholders to define a vision, then delivering upon that vision through execution of Sourcing activities.  This role will partner closely with key stakeholders across Visa including, but not limited to SVP, VP-level leaders globally.  In this role, he / she will provide Sourcing subject matter expertise, deep market insights and strategic guidance to business leaders by understanding their strategy, initiatives and plans. This person will be expected to deliver against an annual savings target.

Essential Functions:

This is a mid-level role within Visa’s Global Sourcing organization and the responsibilities range from building relationships with business and supplier executives and working with stakeholders at all levels of the organization to drive strategic decision, to leading sourcing business partners to deliver savings while balancing the risks and regulatory issues from engaging third parties. Key responsibilities include, but are not limited to the following:

Relationship Building:

• This role supports several Visa executive leaders including Tax, Global Data Office, Risk as well as other key stakeholders within Visa
• Build strong relationships with business partners to drive Sourcing engagements and influence role of Sourcing within the various business teams.  This person can expect direct visibility to senior executives including, but not limited to, Visa’s SVP, and Leadership Team members.
• Regularly update executives at all levels of the company on deal status, category reporting, etc.  Provide continuous written and verbal updates to the business partners, suppliers and other stakeholders on the status of deal.
• Take a global view to ensure that Visa leverages its scale domestically and internationally.

Category Expertise:

• Deliver end-to-end sourcing services. Lead sourcing processes, including executing RFx processes, conduct negotiations, review contracts, and manage other sourcing-related activities. Ensure that all procurement actions are efficient, cost-effective, and compliant with Visa's policies
• Participate in supplier selection and moderately complex contract negotiations, involving legal and other departments as necessary, to achieve favorable terms on quality, delivery, and price, and ensure end-user needs are met and deliver cost savings
• Drive completion of simultaneous projects by proactively considering new alternatives and driving critical thinking to optimize results
• Build relationships and effectively partners across varied functions with internal stakeholders, external suppliers, agencies, and colleagues to foster open and collaborating communication and influence change
• Manage and analyze large datasets, and information sources to support business cases and the development of category strategies, negotiation plans, and internal discussions
• Take part in and prepare materials for quarterly reporting, regularly recurring team meetings, and ongoing updates to peers and leaders around the organization
• Maintain external focus by leveraging industry peers, organizations, associations and by continuing to build strong relationships outside of Visa
• Provide high level education to business partners on the overall continuous strategic sourcing process from needs identification, through supplier performance management across multiple partners
• Contribute significantly to the achievement of defined category performance targets and assist in driving the performance of associated suppliers, measure supplier’s performance to ensure performance meets expectations
• Communicate effectively and frequently, listen carefully, and actively seek and value the perspectives of others
• Support various category leaders in developing supplier plans with a focus on continuous improvement and innovation
• Support a high level of change management initiatives that require a strong understanding of external industry’s best practices and implementation of Visa wide policies
• Develop and drive a pipeline of projects and proactively engages Stakeholder Business Partners

This role will have global reach, high impact, and will be responsible for delivery of key program-level initiatives.  The preferred candidate will bring an deep passion for industries that are relevant to Visa’s Products, leading practices in professional services, trends in digital / AI,  supplier management,  and have a can-do attitude. 

Sourcing Capabilities - Commercial & Contract Negotiations

• Create, write, negotiate, and review supplier contracts. Work with internal business partners to establish agreements that reflect the interests of the company
• Manage escalations. Support the Sourcing and Stakeholder teams to negotiate and drive best-in-class deals for Visa.  This role requires a strategic view and the willingness to execute on the day-to-day.
• Drive multi-vendor strategies to optimize Visa’s leverage and reduce operational risk. Execute RFx events to support Visa’s Sourcing organization.
• Perform savings tracking and report realized savings on a continual basis.
• Negotiate contract terms and conditions as a first line of defense, in partnership with Visa Legal, Data Privacy, Cybersecurity, and other teams.
• Take part in quarterly reporting, regularly recurring team meetings, and ongoing updates to direct reports, peers and leaders around the organization. 

This role is a Hybrid position to be located in our Austin, TX office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Demonstrated ability to manage vendor relationships and influence key vendor account executives.
• Excellent written, oral and presentation skills and an ability to synthesize complex and technical information into clear recommendations on course of action.
• High level of self-motivation and initiative, and ability to operate as a team player.
• Willingness to offer thought leadership, to think Positively, and to offer new ways of approaching old problems.
• Demonstrated fact based negotiation experience with data driven analysis

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 4 years of experience within the professional services category
• Experience leveraging AI for Sourcing activities (Spend analysis, Market Intelligence, Contract Review)
• Demonstrated passion for Sourcing and understanding of Visa Products and other category management elements including the ability to converse with, and influence, key Business and Procurement executives on supplier strategy, sales models, market   Visa levers, and financial modelling.
• Experience supporting executive stakeholders with a passion to deliver outstanding customer service, forge lasting relationships, and approach goals with team interests in mind.

Information for US Applicants

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer