Head of Trade and Working Capital Technology

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Job Overview

Citi Treasury and Trade Solutions Group provides the industry's most comprehensive suite of treasury and trade solutions, including cash management, Trade and Working capital Solutions and commercial card programs and services.

The role is responsible for leading the Trade and Working Capital Solutions Technology organization and is part of the TTS Technology Senior Management Team (SMT) and Trade and Working Capital Solutions Executive committee.

The role will be driving and executing the TTS Trade and Working Capital Technology strategy, architecture and execution mainly focused growth, digitization and transformation, delivering scalability, risk reduction and providing enriched client experience in a timely manner.

Trade and Working Capital Solutions technology is a team of over 800 engineers, servicing needs of the TTS client base across 90+ countries and processing an average of 1.5MM transactions per month.

As we continue to grow and evolve, there is a strong mandate to ensure provision of world class technology solutions, Inclusive and innovation operating environment in partnership with the clients and Fintechs.

Key responsibilities:

• Deliver the Technology strategy and Architecture enabling the TTS Trade and Working Capital Product and Sales strategy, with focus on the digitization of the business
• Drive transformation, define and agree target state architecture aligned with the overall organization and modernize legacy systems using new cutting-edge technology stack.
• Provide strategic direction and daily oversight to ensure technology delivery, alignment of resources with business requirements, and at the same time ensure effective compliance environment through robust control, compliance and governance platform.
• Improve the cross-product architecture and technology stack across the group by driving more modern development methods including Continuous Integration-Continuous Delivery, DevOps, and Agile development
• Influence and negotiates with great latitude on outcomes; involved in both internal and external negotiations which will have a major impact on the area managed and possibly on other related

areas and the organization.

• Develop an efficient target operating model and multiyear roadmap in conjunction with operations and Product to enable business growth, support scale and de-risk the environment
• Drive competitive advantage by further improving Client Experience through client coverage and shortened client cycle times, including expanding digital on-boarding and speed of client inquiry resolution
• Deliver on all transformation and consent order goals and targets in accordance with commitments to our various regulators
• Establish robust management governance processes to manage the health of the organization, as evidenced by the metrics tracked in the 4 pillars of the Corporate Scorecard (Financial, Leadership, Client/Franchise, Risk & Controls)
• Strengthen the regulatory relationship through focused execution of key regulatory programs (e.g. data, operational resiliency, consent order) and timely closure of Issues/Issues/CAPs/MRAs/BSER breaks
• Lead strong team effectiveness strategies focused on core skill building and performance management, to develop, retain and promote top talent
• Foster an inclusive, diverse and ethical organization

Development value:

• Senior role within TTS Technology and the TTS Business
• Highly visible strategic leadership role with senior level contact across the TTS organization
• Management of multiple major strategic projects with significant investment spend and business dependencies

Person specification:

Knowledge/ experience:

• Significant experience in technology leadership for Financial Services preferably in Transaction Banking
• Demonstrated skills in developing and executing Target State Architecture and designs strategies in technology transformation programs
• Established and built trust with professionals throughout the business and IT as a leader, an advisor and a business partner to the organization with a clear customer orientation.
• Demonstrate deep technical expertise and business knowledge and be known within the industry for their experience and track record.
• Demonstrate progression from a highly technical background, with deep knowledge of software development process and practices along with deep knowledge of architecture, complex systems and other key technology areas.
•  It is also vitally important that this individual can balance the need to provide world class technology solutions with the ability to tightly manage costs and ensure clear value and return on any investments
• A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Significant energy and ability to function in an intense environment demonstrating initiative and operating with an “owner-minded” attitude.
• A result driven manner, determined to achieve agreed goals, demonstrating significant decision-making capacity.
• Ability to conceptualize aspects of the organization’s model and its future development.
• Proven ability to establish and maintain business partnerships and client relationships
• Experience analyzing client requirements and developing strategic, cost-effective solutions
• Possesses expert level of knowledge in communications and proven success interacting with senior management both in the business, and corporate functions as well as the Operations, Business and Technology environments
• Experience in financial planning processes, including budgeting and forecasting
• Experience in performing complex problem solving and business trade off decision analysis
• Demonstrated people leadership / management

Skills:

• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
• Strategic business thinker with global experience
• Highly developed problem analysis and solution skills
• Leadership and management of complex and global operational functions
• Strong organizational and follow-up skills and the ability to multi-task effectively in a high-volume environment
• Strong influencing skills and ability to work in an environment where priorities are frequently changing
• Client relationship and solution skills
• Execution skills, seeks closure

Qualifications:

• Degree in Computer Science, Information Technology Management or related discipline. Advanced degree preferred.

Competencies:

• Communication
• Change Management / Process Re-engineering
• Influencing/ Partnership Orientation
• Strong negotiation skills
• Client Orientation
• Execution Focused / Results Oriented
• Experience of work in a process driven environment
• Demonstrated people leadership / management

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