Job Summary
Role Purpose
• To provide strategic leadership and end-to-end oversight of Accounts Payable and Payment Operations within Organization, ensuring delivery of efficient, controlled, compliant, and customer-centric services across the organization.
• The role is accountable for operational excellence, governance, risk management, payment controls, stakeholder engagement, process transformation, and people leadership. The Associate Vice President will lead multiple teams through senior managers and managers, drive continuous improvement initiatives, strengthen the control environment, and ensure alignment with Standard Chartered strategic priorities, values, and risk culture.
• The role serves as a key partner to global stakeholders across Finance, Procurement, Technology, Operations, Risk, Compliance, and Business functions to ensure sustainable operational performance, scalability, and service excellence.
Key Responsibilities
• Lead the end-to-end design and implementation of the P-Card programme across approved markets, from business case and operating model through rollout and stabilisation.
• Translate the P-Card strategy into a phased implementation roadmap with clear scope, milestones, dependencies, benefits, risks and accountable owners.
• Own delivery governance, including programme plans, steering updates, decision logs, risk and issue tracking, and timely escalation of delivery constraints.
• Define the target operating model covering card request, approval, issuance, activation, usage, expense submission, reconciliation, settlement, suspension and closure.
• Partner with Procurement, Finance, Treasury, Tax, Legal, Compliance, Operational Risk, Technology, Information Security and business teams to deliver market-ready solutions.
• Lead engagement with card issuers, expense-platform providers and other external partners, ensuring service, control, data and implementation requirements are met.
• Develop and maintain P-Card policies, standards, procedures, user guidance and control requirements aligned with organisational and local regulatory expectations.
• Establish robust maker-checker controls, approval limits, merchant-category restrictions, transaction limits and segregation of duties across the card lifecycle.
• Design preventive and detective controls for inappropriate spend, duplicate claims, split transactions, personal usage, cash withdrawal and other policy exceptions.
• Ensure cardholder, approver, administrator and programme-owner responsibilities are clearly defined, communicated and evidenced.
• Oversee integration between the card issuer, expense-management platform, procurement systems, enterprise resource planning systems and general ledger.
• Ensure accurate accounting, cost allocation, statement matching, settlement, reconciliation and month-end reporting for P-Card transactions.
• Define data, reporting and dashboard requirements covering spend, adoption, exceptions, ageing, delinquency, control breaches, savings and supplier coverage.
• Lead user acceptance testing, defect management, production-readiness reviews, cutover planning and post-implementation validation.
• Coordinate market onboarding, including local requirements assessment, stakeholder sign-off, communications, training and hypercare support.
• Drive cardholder and approver adoption while maintaining appropriate eligibility criteria, approval discipline and spend governance.
• Act as the senior escalation point for implementation decisions, operational incidents, issuer performance, control gaps and complex stakeholder concerns.
• Ensure timely investigation, remediation and root-cause analysis of failed transactions, unreconciled items, suspicious activity and policy breaches.
• Maintain complete documentation and audit trails for programme decisions, approvals, testing, controls, exceptions and issue remediation.
• Support internal and external audits, regulatory reviews and risk assessments, ensuring actions are resolved within agreed timelines.
• Define service levels and performance measures for issuers, service teams and internal stakeholders, and lead regular governance reviews.
• Identify opportunities to increase compliant P-Card usage, reduce low-value purchase-order and invoice volumes, and improve the employee and supplier experience.
• Deliver measurable benefits through process simplification, automation, improved visibility, reduced processing effort and stronger spend control.
• Plan resources and manage implementation capacity, budget and third-party costs within approved parameters.
• Lead and develop the implementation team, promoting accountability, collaboration, continuous learning and strong risk ownership.
• Embed a sustainable business-as-usual model, including ownership, support arrangements, control monitoring, change management and continuous improvement.
• Embed resilience, access, data protection, fraud prevention and contingency controls in the programme design.
Skills and Experience
Must-have Skills
• Advanced Accounts Payables Knowledge (E2E)
• Payment Operations & Controls
• Financial Accounting & Reconciliation
• Operational Risk Management
• Regulatory Compliance & Governance
• Data Analytics & Business Reporting
• Strategic Operations Management
• Stakeholder Management & Influencing
• Change & Transformation Leadership
• Process Excellence & Continuous Improvement
• People Leadership & Talent Development
• Resource and Capacity Planning
Other Skills
• AI and Automation Technologies
• ERP and Workflow Management Solutions
• SAP (VIM / S4 HANA / Ariba)
Qualifications
Key Experiences:
• 12+ years of experience in Procure-to-Pay, Accounts Payable, Purchasing Cards, Corporate Cards, expense management, procurement operations or payment operations.
• Proven experience leading a multi-market P-Card or Corporate Card implementation, expansion or major transformation from design through stabilisation.
• Strong knowledge of the card lifecycle, issuer operations, expense management, settlement, reconciliation, accounting and exception handling.
• Demonstrated experience designing and operating P-Card governance, policies, transaction controls, approval limits, segregation of duties, fraud prevention and audit trails.
• Experience integrating card issuers and expense platforms with procurement, enterprise resource planning and finance systems, including testing and cutover management.
• Proven programme leadership across Finance, Procurement, Treasury, Tax, Technology, Information Security, Risk, Compliance, Legal and external service providers.
• Experience managing senior stakeholders, governance forums, vendors, risks, issues, budgets, benefits and implementation reporting in a complex global organisation.
Certifications / Qualifications (only where mandatory):
• Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, or related discipline.
• MBA, CA, CPA, ACCA, CIMA, or equivalent qualification preferred.
• Certifications in Risk Management, Operational Excellence, Project Management, or Finance Transformation desirable.
Language:
• English
Motivations
• Strategic Leadership
• Operational Excellence
• Continuous Improvement
• Innovation & Transformation
• Customer Centricity
• Risk & Control Management
• Talent Development
• Accountability
• Influencing & Collaboration
• Problem Solving and Decision Making
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.