T&T- Customer | CS&D- BA - General Banking | Bengaluru | Senior Consultant
• Job requisition ID : 110045
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP
The team
Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer
Key skills required:
Business Analysis
- Engage with business stakeholders to understand requirements, pain points, and future state processes.
- Document Business Requirements (BRD), Functional Specifications (FSD), User Stories, and acceptance criteria.
- Conduct gap analysis, impact analysis, and feasibility assessments for new banking initiatives.
- Work closely with technical teams to translate business needs into functional solutions.
- Design and review process flows, data flows, and banking operational workflows.
- Support system configuration, parameterization, and business rule definition.
- Own and manage the end‑to‑end project lifecycle, from initiation to deployment.
- Create and maintain project plans, work breakdown structures, timelines, and risk logs.
- Coordinate with internal teams (IT, Operations, Compliance, QA) and external vendors.
- Track project progress, issue resolution, and change management.
- Prepare and publish weekly status reports, dashboards, and stakeholder updates.
- Ensure project delivery aligns with organizational policies and regulatory expectations.
UAT Support
- Develop test scenarios and validate business requirements during SIT/UAT.
- Support users in UAT execution, manage defect triage, and ensure timely closure.
- Validate system behavior, reports, interfaces, and financial reconciliations.
Stakeholder Engagement
- Facilitate workshops, requirement discussions, sprint planning, and review sessions.
- Act as the primary liaison between business teams and IT/technology teams.
- Manage stakeholder expectations and ensure alignment throughout the project lifecycle
Level of Experience required:
-
- 8-12 years
Location and way of working:
- Base location: Bengaluru
- Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
- This profile involves occasional travelling to client locations.
- Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.