Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.
To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
YOUR WORK ENVIRONMENT
The Selling Supervisor is responsible for mentoring associates towards achieving an elevated customer experience, category management and sales objectives, maintaining and achieving high operational and merchandizing standards, and assisting with the daily supervision of the team.
YOUR IMPACT
Sales:
- Meet individual and store sales targets and consignment goals
- Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
- Lead and empower sales team to provide high quality customer service in order to achieve maximum sales results
- Coordinate the use of all client relationship resources (training tools, client books, etc.) to provide elevated service to all clients
- Manage the level of floor supervision to improve sales results
Customer Service:
- Maintain the highest degree of customer service every day
- Assist sales associates with various customer service issues
- Empower associates to make decisions in the best interest of providing good customer service by serving as a proactive mentor and problem solver