Enterprise Technology Data Centre provides a robust Information Technology infrastructure including Data Centre & satellite communications facilities to meet the needs of the diverse range of customers across the globe. Responsible for the provision and maintenance of several different IT operating platforms and services. There is also a strong connection with external providers necessitating vendor and service provider management, including negotiations, contract terms and conditions, competitive bidding processes.
What You Will Do:
- Serve as the lead technical resource for data center operations, providing leadership, mentoring, and escalation support for technicians, contractors, and vendors.
- Coordinate and oversee day-to-day data center activities to ensure operational excellence, service reliability, regulatory compliance, and adherence to change management processes.
- Lead incident response, troubleshooting, root cause analysis, and recovery efforts for facility, infrastructure, and operational issues to minimize business impact.
- Manage the installation, upgrade, relocation, and decommissioning of enterprise technology infrastructure while maintaining accurate documentation of all changes.
- Direct vendor, contractor, and service provider activities within the data center, ensuring compliance with security, safety, operational standards, and approved budgets.
- Lead the design, installation, maintenance, and documentation of structured cabling systems to support current operations and future growth requirements.
- Monitor, maintain, and coordinate critical electrical and facility infrastructure, including utility power, switchgear, ATS, UPS, generators, PDUs, cooling, and environmental monitoring systems.
- Oversee capacity planning, rack and space management, asset inventory, equipment lifecycle management, and infrastructure monitoring to optimize data center performance, utilization, and cost effectiveness.
- Manage operational and project expenditures, support budget planning and forecasting activities, and ensure maintenance, infrastructure, and vendor-related work is delivered within approved budget targets.
- Administer data center monitoring platforms and drive continuous improvements in operational efficiency, reliability, resiliency, visibility, and business continuity while supporting audit, security, disaster recovery, and compliance requirements.
What You Will Need:
- 7+ years of related work experience
- Advanced experience using MS Office products (Word, Excel, PowerPoint)
- Solid understanding of Data Centre Management methodologies
- Strong organizational skills (planning, prioritizing) and communication skills (written, verbal, listening)
- Working knowledge of IT infrastructure and its impact on business services
Preferred
- Certified Data Centre Professional (CDCP)
- Schneider Electric Data Center Certified Associate (DCCA)
- Certified Data Centre Specialist (CDCS)
Working Conditions
This is an on-site position requiring five days (M-F) in office per week
- Performs hands-on installation, maintenance, troubleshooting, and replacement of data center and infrastructure hardware
- Maintains a regular onsite presence to support critical operational and infrastructure requirements.
- Travels as needed to disaster recovery sites and satellite locations to provide technical support, project implementation, and operational assistance.
- May be required to travel overnight periodically to support initiatives at other country units or remote locations.
- Rotating On-Call support
Compensation:
The Salary for this position generally ranges between $95,000 - $121,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This is an on-site position requiring five days in office per week in one of our Cedar Rapids Data Centre. Relocation assistance will not be provided for this position.