Internal Communications Specialist

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.  

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.  

Internal Communications Specialist

We are looking for someone to join our team in our London City office with hybrid working of 2-3 days per week. 

The Internal Communications Specialist at Munich Re Specialty - Global Markets (MRS-GM) plays a key role in supporting a cohesive employee experience. This role reports to the Senior Internal Communications Manager, who will provide strategic direction and prioritisation.

The role coordinates and delivers impactful internal communication initiatives, working with senior stakeholders to help strengthen corporate culture and support alignment with Munich Re Specialty and Group strategies.

It coordinates plans and events and maintains channels that help strengthen culture through high-quality execution, clear communication and an employee-centred approach.

Responsibilities

• Internal communication delivery: Coordinate the delivery of clear, engaging and audience-appropriate internal communications for MRS-GM, translating strategic priorities and guidance into effective messages, campaigns, and employee experiences.
• Culture and change communications: Support MRS-GM culture and change initiatives by developing communications that help employees understand business priorities, leadership messages, organisational change and people-related topics.
• Employee engagement and clarity: Help improve employee engagement by coordinating messages across stakeholders, reducing duplication, and ensuring communications are timely, relevant, and easy to understand.
• Internal events: Plan and deliver internal events and townhalls, including virtual, hybrid, and in-person formats, that connect employees with leaders, reinforce business priorities, and support engagement, culture, and change objectives.
• Group and regional alignment: Collaborate with Group Communications, Munich Re Specialty, and regional communications colleagues to align messaging, integrate relevant Group campaigns into MRS-GM (e.g., DE&I, EVP, ESG), share MRS-GM stories with broader internal audiences, and apply best practices, tools, and standards.
• Stakeholder engagement: Build trusted relationships with MRS-GM senior leaders, HR, subject matter experts, and business stakeholders to collaborate on communication needs, shape messaging, and deliver high-quality campaigns and employee experiences.
• Channel management: Maintain and develop MRS-GM internal communication channels, including intranet content, editorial calendars and event communications, ensuring channels are well-governed, engaging, current, and aligned to audience needs. Bring creativity to digital channels to improve reach and engagement.
• Measurement and continuous improvement: Track communication and campaign performance using relevant metrics, feedback and channel insights, and use findings to improve reach, engagement, clarity, and effectiveness.
• Conduct and outcomes: Support good conduct for the business to deliver the best outcomes for customers and policyholders.
• Governance, planning, and process: Ensure internal communications follow relevant standards, governance, and approval processes. Manage editorial planning routines, including the monthly editorial committee, to align content, share insights, and gather feedback.
• Business area communications support: Serve as the key internal communications contact for assigned business areas and topics, including Legal, Risk & Compliance, Operations, Claims, and ESG, developing processes that improve coordination, planning, and delivery.

Knowledge and Skills

• Experience in (re)insurance, financial services, or other relevant fields.
• Strong planning, organisational and prioritisation skills.
• Creativity, passion, energy, and a bias towards action.
• Ability to think proactively and challenge common practices.
• Ability to coordinate multiple projects and deliver on time.
• Excellent communication skills (writing and verbal).
• Strong collaboration and project coordination skills.
• Experience coordinating with vendors or external partners.
• Ability to communicate effectively with business leaders, managers and partners, contributing to discussions and helping translate objectives into clear communication plans.
• Basic technical knowledge of internal communication channels and formats, including in-person and hybrid townhalls, social media image formats, web terminology, intranet/internet content maintenance, and multimedia tools and technologies.

Education and Professional Qualifications (preferred)

• University Degree and/or relevant professional qualification (Marketing, Business Administration or related communications field)

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
 All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re – choose your impact! 

Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical + Dental Insurance
• Critical illness insurance + Life Assurance + Permanent Health Insurance
• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility
• Electric Vehicle Salary Sacrifice Scheme
• Study & continuing Professional Development Support
• Hybrid Working + IT Home Set-up Support

#BePresent #BeBold #BeCurious