Services Support Associate II, Finance Services-Billing- Hyderabad
Join the team as a member of the finance shared services team (USI) in India supporting the finance team. The candidate will provide administrative billing support in order to ensure effective and efficient office operations.
Work you’ll do
- Process client invoices and ensure they are 95% accurate with 100% TAT. Complete in accordance with business /customer/legal laws, policies, procedures and contractual requirements.
- Creation of invoices while the requests are received via Workflow.
- Bring to the solution of requests to the Supervisor which do not comply with the firm’s policy.
- Identify tax issues related to invoicing and ensure these tax rules are consistently followed.
- Update billing system and customer files with issued invoices.
- Liaise with Finance team to effectively resolve discrepancies, act as the first point of contact to ensure complete, timely and accurate flow of invoicing and communication to optimize productivity, organizational effectiveness and maximize cash flow.
- Work as a team to achieve Service Level Agreement for the process and individual targets; and work towards
- process improvement activities.
- Focus on performance to meet expected levels in terms of daily quantity and quality standards of work.
- Ensure compliance with applicable policies and procedures, Federal and Provincial regulations and guidelines and contractual requirements.
Work location: Hyderabad
Shift Timings: 10 : 30 AM – 7 : 30 PM OR 2 PM – 11 PM India Time (To be confirmed at final selection)
Times may vary during critical finance periods (period-end close)
The team
The Internal Client Services team at Hyderabad supports the Deloitte organization in different countries with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and help desk support, marketing and IT services.
Qualifications
Required:
- Any graduate with finance background, B.com/BBA or M.com.
- 1 to 3 years of experience in billing
- Working knowledge of the billing module, billing reports and accounts receivable process.
- Knowledge of billing rules and taxes
- You should have strong verbal and written communication skills
- Must have strong capabilities in MS Word and Excel
- Willingness to continuously learn, upgrade skills and stay relevant to business demands
- Organized, detail oriented, flexible, self-starter & highly motivated
- Excellent multi-tasking and creative problem solving
- Strong understanding of core finance business processes
- Experience with SAP Hana and Service Now preferred
- English: Fluent