Specialist– Client Account Management (CAM)

If you would like to be in a role where you can leverage your strengths supporting Deloitte’s flagship clients, this could be the role for you. The role provides you opportunities to get involved in a wide variety of activities in delivering best in class account management support to account leadership. As part of this team, you’ll gain exposure to a variety of projects those challenge and enrich you, and to a lot of opportunities to collaborate with and learn from some of the most talented professionals, all of which would help in your professional growth and skills development.

Work you'll do

As a Specialist - Client Account Management on the Client Account Management (CAM) team, you will be responsible for…

• Support account strategy, annual planning, and account operating model activities for priority client accounts
• Coordinate pipeline tracking, pursuit support, client materials, and internal reporting for account leadership
• Manage account operations, including communications, onboarding and offboarding activities, collaboration tools, and leadership meeting support
• Conduct company, industry, and opportunity research to develop insights, templates, and presentation materials for stakeholders
• Coordinate quality, risk, procurement, contracting, and performance metric activities aligned to account priorities

The team

Client Account Management (CAM) professionals assist internal account leaders in strengthening relationships and expanding services to Deloitte’s most important clients. U.S. and India based CAM professionals work in partnership and help generate strategic industry, cross-functional and account level insights to address client issues. In addition, the CAM professionals help drive internal account operations, such that the account leaders can win work and create more value for our clients.

Location: Hyderabad

Shift Timings: 2 PM to 11 PM

Qualifications

Required:

• 3-6 years of professional experience in account management, pre-sales support, consulting, or business development
• Master of Business Administration (full time)
• Experience supporting account strategy, pipeline management, pursuit management, or internal account operations
• Experience creating presentations, account materials, reports, and stakeholder communications using Microsoft PowerPoint and Microsoft Excel
• Experience using collaboration tools such as SharePoint and Microsoft Teams
• Experience conducting company, industry, or market research and presenting findings in structured formats

Preferred:

• Experience supporting senior executives or account leadership stakeholders
• Experience in client service, marketing, sales, or pre-sales within a professional services organization
• Experience with Salesforce customer relationship management tools
• Experience performing data analysis and presenting findings in graphical or tabular formats
• Experience supporting U.S. Government and Public Sector accounts or U.S. government contracting processes