As a Control Manager Team Lead within our risk assessment team, you will lead and develop an improved control framework that promotes a continuous and integrated approach to risk assessment. Your role will involve ensuring that the team aids in top-down risk analysis, immediate control issue detection, escalation, root cause analysis, and remediation. You will also collaborate closely with Human Resources Functional and Product leaders to establish and enhance program oversight on a global scale.
Job Responsibilities:
- Create a proactive HR process governance, risk, and control culture that leverages proven evaluation strategies and sound change management protocols
- Partner with HR Functional and Product leaders (Learning, Talent, Workforce Development) to improve end-to-end process governance, controls, and oversight for HR programs globally.
- Review and analyze program related data to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies.
- Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.
- Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk.
- Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation.
- Develop intelligent solutions and leverage AI
Required qualifications, capabilities, and skills:
- Bachelor’s degree or equivalent experience required
- 7+ years relevant experience in controls/audit/operational risk with direct experience partnering with HR functions and HR program/process owners OR equivalent HR process expertise - particularly in Workforce development, Learning or Talent
- Proficient knowledge of control and risk management concepts applied to HR programs/processes, with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
- 3+ Years supervisory/management experience.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Preferred qualifications, capabilities, and skills:
- Business knowledge with an understanding of business operations and regulatory requirements.
- Excellent written and verbal communication skills, with the ability to influence business leaders effectively.
- Exceptional interpersonal, collaboration, and relationship-building skills for effective networking.
- Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment.
- Strong process analysis and design acumen to understand processes, associated risks, and inform control design.
- Solid problem-solving and analytical skills, including critical thinking, attention to detail, and the ability to synthesize data to identify root causes and develop sustainable solutions.
- Proficient in implementation skills, including writing action plans, change management, and making informed decisions while influencing stakeholders.