Discover your future at Citi
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Job Overview
The Project Manager is part of the Network Distribution team and helps ensure that the appearance of the branch enhances the overall customer experience. Project managers are involved in all branch projects (Refresh, Renovations, Relocations, De Novo Builds and Branch Appearance). Collaboration with key partner groups is critical to ensure the branch projects are completed on time and on budget, that appearance standards are met and maintained and that the branch is well maintained. In conjunction with the Market Planners and Senior Project Managers, this individual is also involved in creating a Master Market Plan that optimizes the regional distribution network, as well as analyzing potential De Novo and Relocation sites and collaborating with key partner groups to ensure successful buildouts and openings. This position will provide direct support to the Senior Project Managers.
Primary Responsibilities:
- Support execution of all branch projects (refresh, renovations, relocations, de novo builds); identify and prioritize branches within strategy
- Collaborate with Market Planners and Senior Project Managers to assess new branch (De Novo and Relocation) sites
- Collaborate with Senior Project Managers and Real Estate Services (RES) to identify branch project scope
- Ensure timely execution of all branch projects with minimal changes to original scope
- Monitor all phases of refresh, renovation, relocation and de novo projects; proactively identify risks and escalate issues impacting branch personnel or putting the project at risk for an on-time, on-budget delivery
- Serve as a primary point of contact for branch personnel during refresh, renovation, relocation, de novo and branch appearance projects
- Execution of branch appearance programs; influence branch personnel to adhere to standards
- Partner with RES to ensure branch related issues are resolved quickly and cost-effectively
Qualifications:
- 6-10+ years in total; 3+ years specifically in planning and project management experience
- 4-year college degree required; advanced degree preferred
- Presentation and interaction experience with senior executives
- Excellent verbal and written communication skills and ability to influence others to gain buy-in
- Demonstrated ability to support and monitor progress on large, complex projects
- Ability to think strategically, as well as execute with a strong attention to detail
- Demonstrated ability to manage stakeholder expectations while identifying issues and problems, generating solutions and recommending appropriate alternatives
- Working knowledge of branch functions and banking operations
This is a hybrid position based in Miami, FL (Doral) or New York, NY.
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Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Miami Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:
$107,120.00 - $160,680.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Oct 17, 2026------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.