In-Store Clienteling Specialist

LVMH · Hong Kong SAR, Kowloon · Hong Kong

In-Store Clienteling Specialist Luxury & Retail

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In-Store Clienteling Specialist

Luxury & Retail

Based in one of our stores, we require the In-Store Clienteling Specialist to work in close collaboration with fellow Clienteling professionals across Hong Kong’s corporate team and retail store network. The team strives to develop, deliver and drive the special client journeys and experiences, curating the most memorable moments. Through data-driven insights, the team derives and delivers clienteling strategies that excite our clients. We entrust each member of the In-Store Clienteling team to be brand ambassadors, embodying Louis Vuitton's values, vision and style in providing bespoke customer experiences.

Generate and implement innovative strategies to recruit new clients and develop lasting relationships with existing clients for your store. A key player to drive local clientele in store to ensure a strong local treatment and follow-up of our VICs. Lead by example to inspire and drive the store team to consistently adopt a client-focused mindset. In partnership with store management, ensure that we delight our clients with world-class, unique, luxurious experiences, every time.

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