Director, Payment Ecosystem Risk and Control – LAC

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Director, Payment Ecosystem Risk and Control – LAC

senior · Risk & Compliance

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa’s Payment Ecosystem Risk and Control (PERC) team is dedicated to identifying and mitigating large-scale fraud attacks and data breaches across the payment’s ecosystem, promoting the safety and security of the Visa payments network. 

Position Summary

Visa is seeking a leader for the Payment Ecosystem Risk and Control (PERC) function in the Latin American and Caribbean (LAC) region. The function is responsible for taking an intelligence-led approach to combating and disrupting fraud in the LAC payments ecosystem. The lead will oversee strategic PERC initiatives and activities in the region, execute regional client and business engagements that drive Visa’s security strategy, and provide feedback and collaborate on the development of the global PERC strategy and roadmap.

Primary Responsibilities

• Act as resident Subject Matter Expert on fraud types, trends and emerging threats facing Visa and the payment industry and pursue related mitigation opportunities in the LAC market.
• Partner with Visa Cyber Security, Government Engagement, Risk Product, LAC Risk Teams, Account Executives, and Sales teams to communicate Visa’s mission through industry leading, valuable Risk Intelligence capabilities.
• Lead external compromise events by harnessing payment intelligence leads and fraud solutions to proactively identify and contain high-profile data breaches.
• Enable the delivery of fraud disruption capabilities at scale to Visa’s clients through Risk-as-a-Service initiatives.
• Triage initial fraud reports and leads generated by intelligence groups, clients, law enforcement, merchants, consumers and internal sources.
• Obtain regular feedback from key internal partners, particularly from Country Risk Managers, to identify common issues across markets and new opportunities to support clients and differentiate Visa from competitors.
• Advance Visa's position as a payment card industry thought leader by contributing to and promoting collaborative partnerships with key collaborators and through distribution of actionable intelligence, including compromised accounts.
• Provide visionary direction that incentivizes clients to accelerate remediation of breached entities through early adoption of compromise detection capabilities.
• Operationalize investigative procedures to evolve forensic investigations and reporting processes.
• Represent Visa and promote fraud disruption initiatives through industry outreach, reactive support, fraud analytics, best practices, and informational resources.
• Manage an exclusive portfolio of premier clients to ensure adherence to Visa’s What to Do if Compromise (WTDIC) requirements.
• Publish alerts and disseminate at-risk accounts to financial institutions leveraging Visa’s world-class Compromise Account Management System (CAMS).  
• Drive development and regional deployment of tools and capabilities owned by Payment Ecosystem Risk and Control team to drive client communication and ecosystem value- focusing on Visa’s tool’s as best-in-class leader.
• Participate in regulatory briefings and demonstrate baseline understanding of appropriate legal, PCI Data Security Standard (DSS) compliance, regulatory and privacy laws.

Secondary Responsibilities

• Prepare reports, briefings, and other written products for Executive Management.
• Serve as information ambassador in the management of team reporting as well as development of performance metrics to track and monitor compromise trends.
• Identify emerging trends associated with security vulnerabilities and develop mitigation strategies to combat stakeholder risk.
• Collaborate with leading forensic firms to develop reporting mechanisms and cost-effective compromise solutions for small merchants.
• Decrease department’s reliance on financial institution reported compromise events by harnessing fraud analytics with payment intelligence to generate actionable leads.
• Foster internal and external stakeholder relationships through client engagement meetings, forums, industry partnerships and speaking opportunities.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
  Undergraduate degree required, graduate degree in information technology, computer science or computer engineering preferred.
  Security certifications (CISSP, CEH, CHFI, SEC+, Net+)
• 8 years minimum as a payment risk and or cyber-security information security manager
• Superior knowledge of payment risk and cyber-security practices with direct experience in developing and implementing policies and risk frameworks
• Advanced knowledge of information security standards and best practices (e.g. PCI, EMV, NIST)
• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise.
• Proven track record of leading teams to achieve and exceed established goals and objectives.
• Ability to keep pace with demands of business by anticipating problems, proffering appropriate solutions, and providing the leadership to effectively implement change.
• A clear record of critical thinking, sound judgment and superior problem solving. Strong execution skills, generate out-of-the-box solutions, manage ambiguity, and anticipate the impact of decisions initiatives.
• Self-driven with strong leadership skills, with demonstrated excellence in leading diverse teams in a global environment.
• Proficiency in English, Spanish and Portuguese.
• Expert knowledge in malware families and latest payment system attack trends
• Proven track record of successfully managing fraud operational risk programs within the payment industry and or regulatory environment.

Information for US Applicants

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer