Vista previa de la oferta
Stage - Client Experience & Retail Excellence Training Intern - F/H - Janvier 2027
internship · Human Resources
Welcome to RIMOWA, the first German brand in the LVMH Group.
We are seeking a motivated, detail-oriented, and proactive intern to join our Retail Training team for a 6-month internship. In this role, you will gain hands-on experience supporting the design, coordination, and delivery of impactful training programs that contribute to Retail Excellence and client experiences in-store.
JOB RESPONSIBILITIES :
- Assist in the development of training materials, manuals, and digital learning modules
- Coordinate scheduling and logistics for training sessions and workshops
- Support the team with training project planning, timelines, and administrative tasks
- Support trainers with data export, follow-up communications, and Q&A management
- Collect and organize feedback from training sessions to support continuous improvement
- Maintain accurate training records and assist in preparing reports for management review
- Maintain and update the training image library and digital asset repository
- Conduct market monitoring and competitor benchmarking to support Retail Excellence initiatives
- Contribute to training programs that support the delivery of exceptional client experiences
Profile Sought :
- Currently pursuing a degree in Retail, Learning & Development, Communication, Marketing, Business, or Creative design
- Strong organizational skills and attention to detail
- Good communication and interpersonal abilities
- Proficiency in MS Office (PowerPoint, Excel, Word); experience with e-learning platforms is a plus
- Photoshop, Canva, video tools are a plus.
- Ability to work independently and as part of a team
- Proactive, reliable, and eager to learn
- Interest in client experience, luxury retail, learning, and talent development
The Team Offers :
- Practical experience in training coordination and content development
- Exposure to a collaborative and international team environment
- Opportunity to contribute to impactful Retail Excellence and Client Experience initiatives
- Mentorship, coaching, and professional development opportunities
- Hands-on experience with learning technologies, training operations, and project management
The celebration of our inclusive and diverse culture is at the heart of RIMOWA's DNA. We know that for our company to thrive, we must be able to rely on diverse talents with different backgrounds, skills, and abilities in each of the countries where we operate and to reflect our broad consumer base. We consider diversity to be one of the main drivers of our company's growth.