Senior Accounting and Reconciliation Lead

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Job Overview

The Cash and Trade Proc Sr Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to apply in-depth knowledge, and contribute to the development of new techniques / processes for cash management operations.

Responsibilities:

• Provide expert transaction input for deliverables from internal and external clients and vendors
• Contribute to special projects and provide feedback for all project related activities as directed
• Contribute to the development of new techniques and processes within cash management
• Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade Operations team interacts with others business unites in accomplishing objectives
• Influence decisions through advice, counsel and/or facilitating others in area
• Evaluate moderately complex issues with substantial potential impact
• Provide informal guidance or on-the-job-training to new team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience in a related role to cash and trade operations and management
• Effective verbal and written skills
• Effective communication and analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Description: Accounting, Reconciliation, and Proofing Senior Lead – AVP (C12)

Role Overview

The Accounting, Reconciliation, and Proofing Senior Lead – Assistant Vice President (AVP / C12) is a senior operational leadership position within North America (NAM) Commercial Card Operations. This role is responsible for governing the financial integrity, balance sheet control, and accounting accuracy of complex payment and cash management transactions.

As a Senior Lead, the successful candidate will champion Citi’s Leadership Principles (We Take Ownership, We Deliver with Pride, We Succeed Together), acting as a key bridge between Operations, Finance, Risk, and Technology. The primary objective of this role is to lead a pristine risk and control environment, drive process modernization (including automation and "Change-the-Bank" initiatives), and mentor a team of senior analysts to ensure seamless, zero-defect operational delivery that directly enhances the downstream client experience.

Key Responsibilities

1. Accounting Governance & Manual Journal Entry Control (We Take Ownership)

• Journal Entry Oversight: Govern and validate the recording of manual journal entries within the core accounting engine, ensuring absolute accuracy, proper substantiation, and strict adherence to corporate accounting policies.
• Financial Data Integrity: Perform and oversee key balance sheet controls, proofing processes, and ledger-to-subledger reconciliations to guarantee the integrity of financial reporting.
• Policy Compliance: Ensure all accounting practices comply with US GAAP, local regulatory standards, and internal financial control frameworks.
• Digital Transformation: Serve as the operational Subject Matter Expert (SME) on critical "Change-the-Bank" projects, driving the migration from legacy systems to modernized platforms.
• Automation & Tooling: Leverage advanced tools (e.gSmart Solution robotics, and advanced analytics) to automate manual reconciliation and proofing workflows, reducing operational cycle times.
• UAT & Release Sign-Off: Lead User Acceptance Testing (UAT) activities, defining test cases, coordinating with Technology partners, and issuing final operational sign-offs to authorize system releases.

2. Advanced Reconciliation & Exception Management (We Deliver with Pride)

• Complex Exception Resolution: Lead the end-to-end investigation, tracking, and resolution of complex, high-value, or aged reconciliation exceptions across payment and cash management workflows.
• Root-Cause Analysis: Conduct deep-dive diagnostic reviews of recurring exceptions. Partner with Product and Technology teams to implement systemic fixes, reducing manual touchpoints and preventing future breaks.
• Classification Controls: Execute robust classification and aging controls to validate final operational outputs, protecting the firm from financial loss and reputational risk.

3. Pristine Risk Mitigation & Control Management (We Take Ownership)

• Audit-Ready Environment: Establish and maintain an audit-ready control environment. Act as the primary point of contact for internal audits, external regulatory exams, and compliance reviews.
• MCA & KRI Governance: Proactively identify control deficiencies and operational gaps. Lead the design, execution, and testing of Manager’s Control Assessments (MCA) and monitor Key Risk Indicators (KRIs).
• Issue Remediation: Own the self-identification of control gaps and lead the end-to-end lifecycle of Corrective Action Plans (CAPs), ensuring sustainable and timely remediation.
• Escalation & Transparency: Foster a transparent "speak-up" culture, ensuring that operational near-misses, control breaks, or financial anomalies are escalated and resolved with urgency.

4. 5. Leadership, Mentorship & Stakeholder Collaboration (We Succeed Together)

• Team Mentorship: Provide formal and informal guidance, continuous coaching, and technical training to senior analysts and junior colleagues, fostering a culture of continuous learning and professional growth.
• Cross-Functional Collaboration: Build and maintain strategic partnerships with Finance, Risk, Technology, Product, and Business units to address complex operational challenges and execute sustainable process improvements.
• Influence & Advisory: Influence key operational decisions by providing expert advice, counsel, and analytical insights to senior management and cross-functional stakeholders.

Qualifications & Competencies

Experience & Education

• Experience: 3-5 years of experience in financial services operations, with a strong focus on accounting, reconciliation, proofing, and balance sheet control.
• Technical Expertise: Hands-on expertise with key banking, payment, and reconciliation platforms, including Total Systems 2 (TSYS), Sysout Archival Retrieval (SAR) reporting, Total Analytics (TA) Web, and Xceptor (or equivalent industry-standard reconciliation tools).
• Risk & Control Background: Proven track record of managing operational risk, participating in MCA testing, and executing Corrective Action Plans (CAPs).
• Bachelor’s degree/University degree in Accounting, Finance, or equivalent experience required.
• Relevant professional certifications (e.g., Lean Six Sigma) preferred.

Core Competencies

• Analytical Thinking: Exceptional problem-solving and evaluative judgment skills, with the ability to analyze complicated financial data and identify systemic trends.
• Communication: Consistently demonstrate clear, concise, and influential written and verbal communication skills, suitable for presenting to senior leadership and cross-functional committees.
• Change Management: Demonstrated ability to lead teams through system migrations, process re-engineering, and technological transformations.
• Collaboration: Strong interpersonal skills with a proven ability to collaborate across diverse, global teams to achieve shared organizational goals.
• Good Knowledge of reading Network advisements, Network Portals etc

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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