IT QA Lead

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IT QA Lead

lead · Technology / Software Development

IT QA Lead

Based in Warsaw, hybrid working (50/50)

At least 5 years experience

English mandatory

About the Team

Arval IT is an international IT organization, with a workforce of around 1 000 internal and external professionals located in several countries (France, UK, Netherlands and other). As part of our sourcing strategy, we are expanding our nearshoring capabilities by establishing a new Arval Tech Center in Poland, within an existing business operations shared service center (Arval Competence Center Warsaw, ACCW). This Arval Tech Center plays a strategic role in the development of digital expertise, and internalization of key competencies currently handled by external partners.  

Arval Competence Center Warsaw is the latest initiative of the BNP Paribas group, which aims to develop competences and business services. Currently, ACCW employs over 90 people who, every day, in various languages, help Arval Group entities to efficiently serve Clients and Partners. In ACCW, solutions are being created that aim to streamline the customer and supplier verification processes. The center specializes, among others, in credit analyses and KYC analyses, and also performs tasks in the field of HR data administration and internal control. 

As part of the strategic initiative for Arval IT teams’ deployment, the Customers & Digital Tribe is expanding its presence in Poland. The Remarketing Platform is our platform for reselling used vehicles. Arval IT is organized using Scaled Agile with a matrix organization, merging product teams and Centers of Expertise.

Duties - Responsibilities

As QA Leader for the Remarketing platform, you will be part of the Product team, you will be the guardian of product quality inside your cross-functional team, you bring both manual exploration, product-oriented automation, and system thinking to ensure that every feature we deliver is valuable, reliable, and resilient.

You are cross-functional QA Lead promoting a shift-left mindset, catching issues as early as possible with an end-to-end quality vision

In close collaboration with your team and your teammate, you will:

• Write and execute test scenarios in BDD (Gherkin) style, both manual and automated
• Design, develop, and maintain automated test suites (API & UI) for the platform
• Identify, triage, and track defects to resolution
• Ensure test coverage and release readiness for every sprint
• Deliver clear quality reports to stakeholders 
• Coordinate QA activities within the squad

Activities

THE COLLABORATOR WILL BE INVOLVED IN SOME OR ALL OF THE FOLLOWING ACTIVITIES:

1. Design & Execution: 

• Write Gherkin scenarios with the product team during refinement / 3 Amigos
• Execute manual testing on new and changed features
• Define and validate acceptance criteria before Sprint Planning
• Track test execution in real-time via Jira / Xray and escalate risks

2. Test Automation

• Develop and maintain product-oriented automated scenarios (end-user first)
• Automate UI flows using Arval Platform
• Perform API testing: contract, integration, and end-to-end
• Integrate automated tests into CI/CD pipelines (Jenkins / GitLab CI)
• Review and refactor existing test code for maintainability and performance

3. Maintenance & Defect Management

• Design, implement, and improve regression test suites
• Maintain and expand regression scope with each release
• Identify, log, and prioritize bugs with clear reproduction steps
• Lead and participate in bug triage sessions
• Perform Root Cause Analysis (RCA) on critical and recurring defects
• Track RCA outcomes in a shared backlog

4. Reporting & Visibility

• Deliver sprint quality reports to stakeholders (Product Owner, Tech Lead):
  • Defect trends
  • Automation coverage metrics
  • Release readiness assessment
• Standardize defect descriptions and test status updates
• Maintain and update test execution dashboards (Xray, Jira) for real-time visibility
• Track and report on test stability: identify flaky tests, document root causes, and track their resolution over time
• Monitor defect escape rate: track bugs found in production and update test cases to prevent recurrence
• Provide a quality gate assessment (go / no-go) for each release based on defect trends, remaining test debt, and coverage

Expertise and skills

BEHAVIOURAL SKILLS

• Ability to collaborate / teamwork
• Personal Impact / Ability to influence
• Decision-making ability
• Results-oriented
• Organizational ability
• Communication skills - oral & written

TRANSVERSAL SKILLS

• Analytical skills
• Ability to understand, explain and support change
• Project management skills
• Ability to lead a meeting, seminar, committee, or training session 
• Ability to inspire others & generate people’s commitment
• Ability to conduct a negotiation

COMMON BASE METHODOLOGIES

• Agile

SPECIFIC SKILLS

• IT Test
• IT Development
• IT Infrastructure

Poste-type and Location

Arval Department: ACCW IT 

BNP Paribas Job type: IT QA LEAD

Location: based in the local country/regions (Poland)