2027 Winter, Personal Banking- Client Advisor Student Intern (4 Months)

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2027 Winter, Personal Banking- Client Advisor Student Intern (4 Months)

internship · Retail & Commercial Banking

Job Description

Are you 1-3 years away from graduation and plan to pursue a career in banking? We have a Student intern role available for the Winter in Richmond, British Columbia.

What is the opportunity?

Open the door to the first of many opportunities at RBC and experience the challenges and rewards of working in the financial services industry. If you have the drive to deliver exceptional customer service, you can build a great career with us and gain progressive learning opportunities year over year through our Internship Program.

You will gain foundational skills as a Client Advisor Intern, the face of RBC. You work on the front lines, serving clients, carrying out transactions, solving problems and spotting sales opportunities. This is an important role providing advice to clients and finding solutions that meet their individual needs.

What will you do?

• Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch

• Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact

• Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions

• Understand & resolve client concerns, where possible, at first point of contact

• Educate & assist clients with using RBC digital capabilities

• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Proven customer service skills

• Drive and self-motivation, as well as excellent communication skills and emotional intelligence

• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

• Personal flexibility to work a variety of hours including evenings and weekends

• Eagerness to learn and determination to succeed

Nice-to-have

• Sales experience in the financial or service industry

Please note: This posting is for a 4-month Student Winter 2027 placement with a start date of January 2027 and end-date of April 2027.

In order to be eligible for this 4-month Student position, you must either:

• Be returning back to school after the work term ends

• If you are not returning back to school, you must require the work term as a mandatory component to in order to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A world-class training program in financial services

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Ability to make a difference and lasting impact

Job Skills

Additional Job Details

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.