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Product Manager Lead - Commercial EB
lead · Insurance
The Portfolio Risk Solutions (PRS) Product Manager Lead serves as the strategic leader and market-facing expert for HSB's flagship Commercial Equipment Breakdown product. This highly visible role is responsible for driving product strategy, profitability, growth, market competitiveness, and long-term portfolio performance across HSB's Assumed business.
Working closely with Global Product Management, Corporate Underwriting, Distribution, and Client Company partners, the Product Manager Lead monitors market trends, emerging risks, customer needs, and competitive dynamics to shape product strategies that deliver sustainable growth and underwriting profitability. As the senior product authority for Commercial Equipment Breakdown, this individual provides thought leadership both internally and externally, ensuring HSB's solutions remain innovative, relevant, and differentiated in an evolving marketplace.
Key Responsibilities include:
- Own the overall product strategy, profitability, growth, and performance of HSB's Commercial Equipment Breakdown portfolio.
- Serve as the primary product expert and trusted advisor to Client Company partners and key stakeholders.
- Monitor industry trends, market developments, emerging technologies, and competitive activity to identify growth opportunities and portfolio risks.
- Develop and execute product enhancements, coverage innovations, and strategic initiatives that improve customer value and market competitiveness.
- Partner with Global Product Owner, Global Corporate Underwriting, Claims, Actuarial, Engineering, and Business Development teams to align product strategy and execution.
- Leverage portfolio analytics, market intelligence, and underwriting insights to drive profitable growth and improve portfolio performance.
- Represent HSB in industry forums, conferences, client meetings, and thought leadership initiatives.
- Hold the highest level of product underwriting authority and provide guidance on complex coverage, underwriting, and portfolio management issues.
- Lead strategic projects and influence organizational decisions that support long-term business objectives.
Education and Experience:
- Bachelor’s degree or equivalent work experience, preferably in Product Management, Underwriting, Claims, Marketing, Business Administration or Risk Management.
- An advanced degree (Masters/MBA) or Insurance accreditation (CPCU) is desirable
- 10+ years experience with Commercial EB in underwriting or other relevant insurance experience, preferably experience of commercial, personal lines primary property casualty insurance and reinsurance coverage, concepts, principles, exposures, processes and knowledge of occupancy exposure
- Demonstrated deep expert understanding of underwriting products, methods and risk management and ability to apply them to solve problems and drive profitable results from past experience.
- Experience in a role that required strong analytical analysis and problem solving to influence change.
- People leadership experience desired.
Knowledge and Skills:
- Deep knowledge of property casualty insurance
- In depth knowledge of applicable product (property, equipment breakdown, cyber, identity theft insurance, employment practices liability, etc..)
- Ability to assess and understand workflows to best serve the customer
- Business Finance acumen
- Consultative Selling skills
- Presentation skills at the C-Suite level
- Project Management
- Territory/Client Management skills
- Communication skills (verbal and written)
- Highly proactive, with a high degree of initiative, and naturally curious and inquisitive to identify issues and decisively solve problems, influence change and provide advice and consultation on complex coverage issues
- Resourceful to research issues, assemble support and provide creative solutions to complex underwriting issues
- Understands the organization’s structure and exhibits a high degree of courage to influence stakeholders, resolve and manage conflict and implement underwriting improvements that lead to positive underwriting results
- Familiarity with data driven decision making and ability to translate complicated concepts into pragmatic solutions for the business
- Strategic vision while maintaining day to day customer focus
- Superior interpersonal and communication skills
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.