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Intermediate Auto Claims Advisor/Adjuster (Ottawa, ON - Hybrid)
mid · Insurance
Experience Aviva:
Aviva Canada is looking for seasoned, high performing and sales-driven Insurance Specialist to join our rapidly growing Direct Insurance team. As a Sales Insurance Specialist, you’ll play a critical role in driving individual and team success through strong sales execution, exceptional service, and personal lines underwriting.
The Opportunity:
In this role, you’ll be responsible for delivering exceptional results through expert advice, advanced underwriting skills, and a commitment to sales excellence. You’ll be responsible for delivering sales targets, identifying cross-sell and up-sell opportunities, and helping to build a high-performance sales culture. You’ll be supporting the team by sharing knowledge and modeling best-in-class performance, while also driving individual sales targets and ensuring compliance with regulatory guidelines.
We’re seeking professionals who thrive in fast-paced, target- driven environment, and who are motivated by results, recognition, and customer impact.
Hours of operation:
Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 5:00 p.m. You will be required to work five 7.5 hour shifts per week/37.5 hours per week within these hours of operation. The role requires working from the office full-time.
What you'll do:
Drive strong sales results by quoting, underwriting, and selling Home & Auto insurance policies
Consistently exceed sales KPIs, conversion targets, and retention metrics
Apply underwriting judgement to new business, endorsements, and renewals within delegated authority
Provide technical underwriting support and guidance to junior team members
Identify and close cross-sell and upsell opportunities to grow the portfolio
Deliver an exceptional customer experience that builds loyalty and retention
Stay current on product, pricing, underwriting and regulatory changes
Track and analyze your own performance to continuously improve outcomes
Service existing customers by updating their policies to meet their changing needs and provide new products as required
What you'll bring:
College Diploma or University Degree
OTL license must be attained, training will be provided
Demonstrated track record of exceeding sales goals
Excellent verbal and written communication skills
Customer focused and ability to match products to customers’ needs
Self-starter with strong problem-solving skills and the ability to manage competing priorities
Comfort using multiple systems and learning new technology plat
What you’ll get:
The salary band for this position ranges from $50,000 – $58,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Outstanding Career Development opportunities
We’ll support your professional development education
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
This job advertisement is for an existing vacancy which has been posted both internally & externally.
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
This posting is intended to build a pipeline of qualified candidates for future opportunities. While we welcome your interest and application, please note that this role may not be actively hiring at the moment. As such, you may not receive an immediate response, and not all applicants will be contacted. We appreciate your patience and interest in joining our team.
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