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Technical Business Analyst, Officer

senior · Technology / Software Development

Role Summary

The Business Analyst (BA) for the Alpha Index HUB (AIH) is a key contributor within the Product Organization, responsible for translating business, operational, and client needs into clear, actionable product requirements. The role supports the design, build, testing, and rollout of scalable index and benchmark data capabilities that are critical to Alpha’s data platform.

This position works closely with Product Owners, Engineering, Quality Assurance (QA), Operations, and third‑party data vendors to ensure product enhancements are well‑defined, operable, auditable, and aligned with Alpha product strategy and delivery standards.

Key Responsibilities

Product & Requirements Management

• Partner with Product Owners to define, document, and refine product requirements aligned with Alpha Index HUB strategy and roadmap.

• Lead requirements elicitation through stakeholder interviews, workflow analysis, and data analysis.

• Produce high‑quality artifacts including Business Requirements Documents (BRDs), functional and non‑functional requirements, user stories, and acceptance criteria.

• Ensure requirements are clear, testable, and traceable through development and testing phases.

Stakeholder Engagement & Collaboration

• Act as the primary liaison between Product, Engineering, QA, Operations, and external vendors.

• Facilitate discussions to ensure shared understanding of scope, dependencies, risks, and expected outcomes.

• Work closely with Operations teams to incorporate operational workflows, controls, and exception handling into product requirements.

Delivery & Execution Support

• Support Agile delivery activities including backlog refinement, sprint planning, and sprint reviews.

• Define detailed acceptance criteria, covering positive, negative, and edge‑case scenarios, to enable effective QA and UAT/CUAT execution.

• Participate in testing activities and support validation of delivered functionality against business intent.

Operational Readiness & Risk Management

• Ensure product requirements address data quality, auditability, operational transparency, and control considerations.

• Contribute to the definition of dashboards, status indicators, and monitoring frameworks that support daily operational validation and issue detection.

• Assist with documentation and communication of field definitions, status meanings, and operational behaviors to reduce ambiguity and risk.

Continuous Improvement

• Identify opportunities to simplify workflows, enhance usability, and improve operational efficiency.

• Support ongoing evolution and maturity of Alpha Index HUB capabilities in alignment with broader Alpha product and platform initiatives.

Required Qualifications

Experience

• 12+ years of experience as a Business Analyst, with level determined by role (BA, BA II, Senior BA).

• Experience working in a product‑led or Agile/Scrum delivery environment.

• Proven experience producing BRDs, user stories, and acceptance criteria.

Skills & Competencies

• Strong analytical and problem‑solving skills with high attention to detail.

• Ability to translate complex technical and data concepts into clear business requirements.

• Strong written and verbal communication skills, with the ability to tailor messaging to both technical and non‑technical audiences.

• Effective stakeholder management and collaboration skills.

• Hands‑on experience writing and reviewing SQL queries to support data analysis, validation, and issue investigation.

• Working knowledge of running, monitoring, and validating processes in the Charles River Development (CRD) environment, including awareness of upstream/downstream dependencies, batch processing, and operational workflows.

Preferred Domain Knowledge

• Experience with financial services, index, benchmark, or market data platforms.

• Familiarity with large‑scale data pipelines, dashboards, or operational monitoring tools.

• Understanding of data governance, controls, and audit considerations.

Reporting & Alignment

• Reports into the Alpha Product Organization.

• Works in close partnership with Alpha Index HUB Product Owners, Engineering leads, QA teams, and Operations stakeholders.

• Embedded within product delivery cadence, including sprint planning, refinement, and release activities.

Measures of Success

• Requirements are clearly defined, consistently understood, and require minimal rework.

• Engineering and QA teams can deliver features efficiently with reduced clarification cycles.

• Operations teams gain improved visibility, consistency, and confidence in Alpha Index HUB processing.

• Product enhancements materially improve platform reliability, transparency, and scalability.

About State Street: Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in location, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers.

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About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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