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Head of Colleague Development

senior · Human Resources

Job Description

Purpose of the role

To design and implement programmes and initiatives that support the growth and development of the bank’s employees and leaders. 

Accountabilities

• Development and implementation of training and development programmes and initiatives, including creation and execution of training sessions, workshops, and other learning opportunities.
• Collaboration with HR and hiring managers to analyse the current and future development needs of the organisation.
• Design and delivery of classroom and digital based training content, programmes and associated User Experience.
• Management of onboarding programmes including training, onboarding materials, introduction meetings and providing support throughout the onboarding process.
• Analysis of data and metrics to measure success of talent development programmes and initiatives.
• Development and implementation of coaching and mentoring programmes, train the trainer programmes for facilitators and relevant educational materials.
• Develop and implement talent pipelining processes, identifying, managing, progressing and promoting talent capability across the bank with succession management and career progression’.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join Barclays as a Head of Colleague Development where you will play a key role in advancing the leadership, commercial, professional, and behavioural capabilities of colleagues across UK Corporate Banking (UKCB). You will help ensure teams have the skills, confidence and performance mindset needed to deliver business strategy, support clients, and drive sustainable growth. Working at the intersection of coaching, facilitation, learning design and strategic advisory, you will partner with leaders and stakeholders to strengthen individual, team and organisational performance. You will design and deliver impactful development solutions, foster a strong coaching culture, and help translate learning into meaningful business outcomes.

You will also contribute to the broader people and business agenda by enhancing leadership effectiveness, supporting team performance, and enabling colleagues to apply new skills and behaviours in their day-to-day roles. Through a blend of executive coaching, leadership development, team effectiveness initiatives, and capability consulting, you will help create a high-performing and inclusive environment where individuals and teams can thrive.

Role Purpose:

To accelerate UKCB's strategic priorities by building the leadership, professional, commercial, and behavioural capabilities required to drive colleague performance, sales culture, leadership effectiveness, and organisational success. Through coaching, facilitation and development interventions, the role helps create the conditions that enable colleagues and the business to perform at their best.

Key Accountabilities:

• Deliver executive and leadership coaching that improves individual, team and organisational performance.
• Design and facilitate development interventions that build the critical capabilities required to deliver UKCB strategy.
• Partner with senior leaders to identify capability gaps and performance opportunities aligned to business priorities.
• Lead and embed coaching-led leadership practices across UKCB.
• Deliver team effectiveness and Insights Discovery programmes that strengthen collaboration, communication, and leadership impact.
• Support leadership, talent, and succession initiatives to build a future-ready workforce.
• Act as a trusted advisor on capability, performance, and leadership development.
• Measure and demonstrate the impact of coaching and development activity on colleague and business outcomes.

To be successful in this role, you will need:

• Experience designing and delivering engaging learning and development programmes for a range of audiences.
• Expertise in facilitation, including leading workshops, learning events and group discussions.
• Experience creating high-quality learning content across multiple formats.
• Willingness to travel regionally as required, typically 1-2 days per week.

Other highly valued skills include:

• Leadership experience, including the ability to guide, coach and develop others.
• Experience using AI tools to enhance learning design, content development, and facilitation.
• Professional coaching qualifications, such as an EMCC accreditation.
• Expertise in soft skills facilitation, including communication, influencing, collaboration, and leadership development.

This role will be based in Northampton. Although, applications from London or other locations will be considered.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.