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Transfers & Asset Servicing Oversight Lead

lead · Operations

Job Description

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays as a Transfers & Asset Servicing Oversight Lead, where you will provide leadership and oversight of key operational processes delivered across Transfers, Asset Servicing and Corporate Actions. You will be responsible for monitoring service performance, overseeing risk and control effectiveness, ensuring compliance with regulatory requirements, and driving the timely resolution of operational issues and service improvements across internal and third-party providers.

To be successful in the role of Transfers & Asset Servicing Oversight Lead you should be able to:

• Manage senior stakeholder relationships and influence internal and external service providers.
• Demonstrate a strong understanding of Transfers, Asset Servicing and Corporate Actions processes and associated operational risks.
• Apply knowledge of regulatory requirements, risk management and control frameworks within an investment operations environment.
• Analyse complex operational issues, identify root causes and drive effective remediation.
• Monitor service performance, challenge providers where appropriate and oversee delivery against agreed service standards.
• Operate effectively in a fast-paced environment, managing multiple priorities while maintaining high standards of governance and oversight.
• Lead teams effectively, ensuring operational excellence, accountability and continuous improvement.

Some other highly valued skills include:

• Experience within Transfers, Asset Servicing, Corporate Actions or Custody Operations.
• Strong understanding of investment operations risk, control and regulatory requirements.
• Experience overseeing third-party providers and vendor service performance.
• Strong communication, governance and stakeholder management skills.
• Experience managing operational incidents, risk events, audits and remediation activities.
• Ability to interpret management information and performance data to identify trends, risks and opportunities for improvement.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.

This role is based in Glasgow.