Customer Marketing Manager

LVMH · Shanghai, Chinese Mainland · China

Customer Marketing Manager manager · Marketing

MISSION STATEMENT

MAIN RESPONSIBILITIES

  1. Define marketing activation plan based on consumer demand, brand direction and specific business requirements
  2. Own the development of channel strategy & produce tracking report/analysis as needed
  3. Work closely with Brand Marketing team and Sales team on execution to ensure commerciality and consumer relevance in all channel activations
  4. Acquire channel intelligence & insights through survey, analysis, regular catch-up & market visit
  1. Ensure flawless execution of brand campaigns and channel activations
  2. Evaluate performance and results of campaigns to refine and improve effectiveness of future campaigns both quantitatively and qualitatively
  3. Pro-actively assess any performance issues and develop solutions to address them
  4. Initiate and implement store specific marketing support based on business needs and resource availability
  5. Work cross-functionally in resolving issues related to channel development, trade communication, and customer service
  1. Work with Sales Planning, Market Intelligence, and other CE team members in developing systems/processes to track channel activation deployment & effectiveness
  2. Allocate projects & tasks among CE on-trade team members to best maximize efficiency
  3. Develop team members in terms of commercial acumen & also communication skills

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