Markets Business Assistant

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Markets Business Assistant

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Job Summary

Based on the trading floor, the Markets Business Assistant provides efficient and professional administrative support to multiple Markets teams, Markets management, and the wider Markets business.

This is a varied role requiring flexibility, adaptability, and excellent organisational skills. It offers the opportunity to work in a dynamic, fast-paced environment while taking on broader responsibilities over time.

The successful candidate will demonstrate strong attention to detail, excellent prioritisation skills, and effective written and verbal communication, with the ability to build productive working relationships across all levels of the organisation.

Key Responsibilities

• Deliver high-quality administrative support to multiple Markets teams, Markets management, and the wider Markets business on the trading floor.
• Coordinate complex diary management, internal and external meetings, virtual meetings, conference calls, meeting room bookings, visitor registrations, and hospitality arrangements.
• Arrange domestic and international travel, including multi-leg itineraries, visa requirements, compliance checks, and related logistics.
• Facilitate onboarding, offboarding, and internal transfers by coordinating system access, software requests, and completion of relevant processes and checklists.
• Raise and track IT, Telecom, and system access requests through internal platforms, ensuring timely follow-up and resolution.
• Process expense claims, including foreign exchange reconciliations and adjustments, in accordance with company policies. Raise Gift and Entertainment approvals in line with company policy.
• Oversee financial administration activities, including purchase orders, vendor onboarding, invoice processing and cost tracking.
• Assist with the planning and delivery of internal and external events, including venue sourcing, logistics, quotations, contracts, hospitality, and specialist requirements.
• Handle day-to-day office administration, including post distribution, courier services, printing requirements, and general trading floor support.
• Contribute to projects, initiatives, and additional administrative requirements as needed to support business objectives.

Qualifications

• Proven experience as a Markets Business Assistant, Team Assistant, Business Assistant, or Administrator supporting senior stakeholders within banking, financial services, or a similarly professional environment.
• Strong understanding of the demands associated with supporting senior leaders and client-facing teams in a fast-paced environment.
• Excellent organisational skills with the ability to prioritise, multitask, manage competing deadlines, and perform effectively under pressure.
• Strong stakeholder management and relationship-building skills, with the confidence to interact effectively across all levels of the organisation.
• Excellent written and verbal communication skills in English.
• Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.Strong attention to detail, commitment to accuracy, and ability to handle sensitive and confidential information with discretion and professionalism.
• Experience working with Oracle PeopleSoft billing software is advantageous.
• Proactive, adaptable, and flexible approach, with a commitment to continuous learning and the ability to respond to evolving business requirements.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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