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Senior Medical Doctor (Clinical Case Management)
senior · Insurance
Are you a qualified medical doctor looking to extend your clinical impact beyond the hospital? Allianz Partners Malaysia is hiring a Senior Medical Advisor to join our Global Medical Services team in Kuala Lumpur. In this senior, doctor-only role, you will apply your medical expertise to complex international health insurance cases — leading pre-authorisations, managing medical evacuations, driving cost containment, and mentoring a team of clinical professionals. No bedside practice required.
What You'll Do
- Lead pre-authorisation of inpatient treatments and manage complex, high-cost cases
- Serve as subject matter expert for standard and tailored international health insurance policy terms
- Manage medical evacuations and repatriations to a high standard
- Identify cost containment opportunities and coach team members to do the same
- Conduct and support monthly clinical audits; maintain satisfactory audit scores
- Meet SLA requirements for medical claim reviews
- Manage Emergency Committee (EC) cases in conjunction with the medical team
- Build and maintain strong relationships with brokers, clients, and medical providers
- Drive process efficiencies, quality controls, and team capability improvements
- Provide clinical consultation to internal teams including Care Operations, Underwriting, and Actuarial
What You'll Bring
- Medical degree (MBBS, MD, or equivalent) — this role is open to qualified medical doctors only
- Minimum 5 years of post-graduate clinical experience; ER or internal medicine background is an advantage
- Experience in international health insurance, medical assistance, or managed care is strongly preferred
- Strong clinical judgment with the ability to balance medical appropriateness and cost-effectiveness
- Proven ability to mentor junior clinical colleagues and lead quality assurance processes
- Fluent English; Malay, Mandarin, and/or Cantonese is a plus
- Eligible to work in Malaysia
Working Hours & Location
- Hybrid: 3 days in office, 2 days WFH
- Office: UOA Centre, Jalan Pinang, KLCC, Kuala Lumpur
- 5 days/week within a 7-day operation (07:00–22:00)
- Rotation to early/late shifts, weekends, and public holidays as required
- Two consecutive days off per roster
What We Offer
- Competitive salary commensurate with seniority and clinical experience
- Medical insurance & EPF contributions
- Flexible benefits programme
- Hybrid work arrangement
- Learning & development programmes and international career opportunities
- Work Well programmes supporting health and work-life balance
About Allianz Partners Malaysia
Allianz Partners is a world-leading provider of international health, medical assistance, and travel insurance, operating in over 75 countries. As part of Allianz Group — serving over 125 million customers globally — our team based at UOA Centre, Jalan Pinang, KLCC partners with medical leadership worldwide to deliver best-in-class outcomes for our members.
105852 | Physicians | Professional | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.
To Recruitment Agencies
We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.