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Key Account Manager - Partnerships
senior · Sales & Business Development
Are you a commercially minded relationship builder with a passion for driving partner success? As Key Account Manager – Partnerships at Allianz Partners in Bangkok, you will own and grow strategic relationships with existing partners, with a strong focus on the mobility segment while supporting opportunities across our broader product portfolio. Working in a full-time, permanent role within our Sales & Distribution function, you will be the primary point of contact for assigned accounts — overseeing reporting, program implementation, technical coordination, and day-to-day client communications. You will champion partner needs internally and identify opportunities to expand engagement, drive revenue growth, and enhance overall account performance.
What You'll Do
- Own partner relationships end to end — act as the main point of contact, advocate for partner needs, and maintain a deep understanding of each partner's business and priorities
- Run the operating rhythm — monthly and quarterly reporting and reviews, roadmap discussions, meeting preparation, and follow-through on agreed actions
- Coordinate program launches and enhancements, deliver onsite or virtual training, and ensure deliverables are completed on time and within scope
- Respond to inquiries, resolve issues, and coordinate technical troubleshooting that impacts customer experience, while communicating updates on products, services, and revenue optimisation
- Identify opportunities for renewal, expansion, and cross-sell or upsell; coordinate sales processes and proposals with the Sales team and support profitability targets
- Manage invoicing and reporting, ensure contractual obligations are met, monitor SLAs and service delivery for assigned partners, and maintain renewal schedules
- Analyse partner data and trends, translate insights into actions, and share feedback with product and service teams to shape enhancements
- Proactively address risks, conflicts, and escalations; drive timely resolutions and capture learnings for continuous improvement
- Collaborate closely with Sales, Marketing, Product, Operations, and Support to deliver a unified partner experience
What You'll Bring
- Bachelor's degree in Business, Marketing, or a related field, or equivalent experience
- Five or more years of account management experience with partner or channel portfolios or B2B clients
- Experience in automotive, motor insurance, auto finance, mobility, or roadside assistance is a strong advantage
- Proven track record of driving satisfaction, retention, and growth through timely support, clear communication, and proactive identification of cross-sell or upsell opportunities
- Excellent verbal and written communication skills with the ability to build rapport and manage stakeholders at all levels
- Confident working with CRM systems to track interactions, pipeline, renewals, and reporting; comfortable using data to guide decisions
- Strong problem-solving skills with the ability to diagnose issues, coordinate resolution, and implement improvements
- Organised and adaptable, able to manage multiple accounts and priorities in a dynamic, matrixed environment
- Solid understanding of product features, benefits, and competitive context with the ability to translate capabilities into partner value
- Analytical mindset with the ability to interpret account performance metrics and develop data-backed recommendations
- Ability to work effectively in an environment shaped by AI, machine learning, data analytics, and cloud-based tools — using insights responsibly and in line with data governance and ethical use standards
What We Offer
- Competitive salary and performance-based bonus
- Provident fund contributions
- Comprehensive health insurance coverage
- Flexible working arrangements and work-life balance programs
- A wide variety of learning and development courses and targeted development programs to support your growth
- International mobility and career progression opportunities within Allianz Partners' global network
- A collaborative, inclusive work environment in a modern office in Ratchatewi, Bangkok
98704 | Sales & Distribution | Professional | Allianz Partners | Full-Time | Permanent
Who We Are
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions across automotive, travel, health, and home assistance. Present in over 75 countries, we combine the strength of the Allianz Group — one of the world's most trusted financial services brands — with a local, customer-first approach. In Thailand, our Bangkok team is part of a growing hub connecting local expertise with global ambition. At Allianz Partners, we believe that caring for our people is the foundation of caring for our customers.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.
To Recruitment Agencies
We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.