ATM & Cash Devices Operations Specialist

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ATM & Cash Devices Operations Specialist

Retail & Commercial Banking

Job Description

APPLICATION DEADLINE: SEPTEMBER 14, 2026

Please note that this assignment is temporary for one year.

What is the opportunity?

The ATM & Cash Devices Operations Specialist has the responsibility for the development of the ATM & Cash Devices strategy and leads the network planning exercises to ensure effective and profitable management of the ATM & Cash Devices network across Caribbean Banking. In this role you will lead day-to-day activities (BAU) and support multiple ATM & Cash Devices projects, as the subject matter expert and provide input on scope, business requirements, change requests and implementation requirements.

What will you do?

• Explore and identify opportunities to optimize the network and seek out industry trends, client and market demographics and enterprise knowledge, as inputs into developing the ATM & cash devices strategy, policies, procedures and management tools
• Plan, direct and coordinate assigned projects to ensure goals and objectives are accomplished within approved schedule, scope and budget. Keep abreast of all ATM & Cash Devices initiatives through a pipeline activity report
• Provide sound financial analysis to support business decisions for new ATMs & Cash devices, expansion or rationalization of the network, modification to features and pricing of services
• Manage business relationships with ATM Offsite landlords in collaboration with CRE.
• Manage business relationships with ATM & Cash Devices Support vendors. Provide input into the review of ATM & Cash Devices vendor contracts and external and internal SLAs
• Collaborate with the Analytics team to define performance benchmarks and perform trend analysis on ATM & Cash devices usage across the Caribbean
• Plan effectively for the replacement and redeployment of ATMs and Cash devices, taking into consideration age, wear and tear, damages, performance, security risks among other factors
• Support the development and maintenance of distribution maps, the ATM & Cash devices inventory and works with in-market stakeholders in the planning of ATM and cash devices deployment priorities.
• Seek out new strategic locations and plans ATM & Cash devices expansions; coordinating and managing rollouts with project team

What do you need to succeed?

Must-have

• University degree in business, finance, banking or equivalent qualifications.
• Minimum five (5) years in Financial Services Industry, with four (4) years of strategy and/or product experience and two (2) years of Project Management experience
• Strategic, growth mindset with excellent knowledge and understanding of the financial industry
• Strong communication and presentation skills
• Strong collaborator with a proven track record of driving change

Nice to Have:

• MBA will be an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.