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Director, Regulatory Compliance, UK & Europe
senior · Risk & Compliance
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Regulatory Compliance Director, UK & Europe
What is it all about?
The Regulatory Compliance Director will provide regulatory compliance oversight and strategic advisory support across Visa's UK and European regulated activities, including Visa Payments Ltd and The Currencycloud Ltd.
The role is responsible for helping the business navigate complex regulatory requirements, supervisory expectations and strategic change, providing practical, risk-based advice that supports both compliance and commercial objectives. The successful candidate will combine deep expertise in payments and financial services regulation with strong stakeholder management, sound judgement and the ability to translate regulatory requirements into effective business outcomes.
Operating within a complex global matrix, the successful candidate will influence stakeholders across key business and control functions. They will promote consistency in regulatory strategy and execution across jurisdictions, driving global alignment where appropriate while balancing local regulatory requirements and ensuring regulatory commitments, supervisory expectations and regulated entity obligations are met.
The role requires a collaborative and solutions-oriented leader with strong execution discipline, commercial awareness and the ability to influence outcomes at senior levels.
What we expect of you, day by day:
Regulatory advisory & oversight
Provide expert regulatory advice across UK and European payments, e-money and regulated financial services activities.
Support new products, strategic initiatives, business change and market expansion through practical, risk-based regulatory guidance.
Interpret regulatory requirements and translate them into clear, actionable business outcomes.
Maintain an effective regulatory compliance framework aligned with regulatory obligations, supervisory expectations and business objectives.
Support the implementation of regulatory change and ongoing compliance with applicable requirements.
Identify regulatory implications early and support informed business decision-making.
Regulatory strategy, engagement & governance
Shape Visa's regulatory strategy across the UK and Europe by identifying emerging regulatory trends, influencing business planning and supporting long-term strategic decision-making.
Lead engagement with regulators, supervisory authorities, auditors and other external stakeholders.
Oversee and contribute to regulatory submissions, supervisory responses, examinations and remediation activities.
Identify emerging regulatory risks and developments, ensuring appropriate assessment, escalation and resolution.
Support effective governance across regulated entities.
Provide clear and effective reporting to Boards, Committees and senior management.
Payments, stablecoins & digital assets
Provide regulatory oversight across payments, e-money, safeguarding and related regulated activities.
Advise on regulatory developments affecting digital assets, stablecoins and other innovative payment solutions.
Support Product and business teams in assessing and implementing new offerings in a compliant and commercially practical manner.
Monitor UK and European regulatory developments to inform business strategy, product development and compliance activities.
Stakeholder partnership & influence
Build trusted relationships across business and control functions.
Influence senior stakeholders through credibility, collaboration and sound judgement.
Facilitate effective decision-making where regulatory requirements, commercial objectives and operational considerations intersect.
Bring together diverse stakeholder groups to deliver practical and sustainable outcomes.
Partner across global, regional and local teams to drive alignment on regulatory strategy, influence enterprise-wide approaches and ensure local regulatory requirements and supervisory expectations are appropriately represented.
Leadership & culture
Foster a collaborative, high-performing and inclusive team culture.
Share expertise and support capability development across the broader Regulatory Compliance function.
Demonstrate accountability, ownership and reliability in the delivery of commitments.
Promote transparency, integrity and constructive challenge.
Encourage knowledge sharing, collaboration and consistent standards across jurisdictions.
Provide leadership on complex or sensitive regulatory matters and support colleagues in reaching well-reasoned outcomes.
Qualifications
What we're after...
- Extensive experience in regulatory compliance within payments, e-money, fintech, banking, or other regulated financial services environments.
- Strong knowledge of UK regulatory requirements for payment and electronic money institutions, with a good understanding of European regulatory frameworks.
- Experience advising on regulated products, payment services, strategic initiatives, and business transformation.
- Proven ability to deliver practical, risk-based, and commercially sound regulatory advice.
- Experience influencing senior stakeholders and operating effectively within complex, matrixed organisations.
- Excellent communication, relationship management, and prioritization skills.
- ICA, ACAMS, legal, or equivalent professional qualification.
- Experience supporting payments, foreign exchange, stablecoin, digital asset, or other emerging payments initiatives.
- Familiarity with MiCA and UK and European digital asset regulatory developments.
- Experience managing regulatory examinations, supervisory reviews, audits, or remediation programmes.
- International regulatory experience across multiple jurisdictions.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.