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Senior Receptionist / Front of House (Maternity Contract)
senior · Other
About Alantra
Alantra is an independent global financial services firm that provides investment banking and asset management services to midmarket companies, families, and investors. The Group has over 500 professionals in Europe, the U.S., Latin America, Asia, and the Middle East.
In Investment Banking, Alantra has completed over 1,000 transactions in the last five years. Alantra combines a strong local presence in key financial centers with global sector- and product-specialized teams.
In Alternative Asset Management, Alantra offers its clients unique access to a wide range of investment strategies in five highly specialized asset management classes (private equity, active funds, private debt, energy, and venture capital). As of 31 December 2025, assets under management from consolidated businesses stood at c. €2.7bn, while those managed by firms in which the Group holds a strategic stake amounted to c €14.5bn
Job Description:
Overview
We are seeking a confident and highly professional Senior Receptionist to act as the first point of contact for all visitors, clients and staff. This is a pivotal front-of-house role that requires exceptional interpersonal skills, immaculate presentation and the ability to manage multiple priorities in a fast-paced, corporate setting.
As Senior Receptionist, you will be responsible for delivering a seamless front-office experience while supporting wider office operations and assisting with internal events and meeting room coordination.
Key Responsibilities
- Provide a warm, professional welcome to all guests, clients and visitors upon arrival
- Promptly notify relevant staff of guest arrivals and manage all visitor check-ins
- Manage the preparation and service of refreshments and liaise with catering suppliers as required
- Ensure the reception area and meeting rooms are impeccably maintained, fully stocked with stationery and up-to-date marketing materials
- Replenish stock in the client kitchen, breakout room, stationary cupboard daily and proactively ordering when supplies need to be restocked
- Maintain an organised display of current marketing brochures, newspapers and relevant industry publications
- Set up all AV and video conferencing (VC) equipment for meetings; ensure the correct technology is in place and functioning ahead of time
- Take ownership of the meeting room booking system, ensuring efficient use of space and avoiding scheduling conflicts
- Support the organisation and delivery of internal events, including staff lunches, team meetings and client entertainment
- Manage all incoming and outgoing post, couriers and deliveries efficiently and securely
- Continuously review and improve front-of-house procedures to enhance efficiency, client service and brand presentation
- Assist with ad hoc administrative tasks for guests and staff, including photocopying, scanning, filing and running general errands
- Manage visitor sign-in processes in line with security protocols, including issuing passes and liaising with building security when required
- Assist with the onboarding of new staff members, including office tours, introductions to staff & office passes
- Assist the Office Manager with facilities-related queries, reporting maintenance issues and coordinating with building management or external vendors as necessary
- Covering for the Office Manager during absence, holidays etc.
Requirements:
- Confident using Outlook
- Personable and able to communicate clearly with a variety of personalities
- Responsive to urgent issues, using initiative to solve the problem
- Hands-on experience with IT office equipment
- Understanding and respecting the importance of discretion within the role
- Solid written and verbal communication skills
- Exceptionally efficient and organised
- Professionally presented at all times
- Multitasking and time-management skills, with the ability to prioritise tasks
- High quality customer service attitude
About You:
- Exceptionally organised and able to manage multiple priorities under pressure
- Personable and professional, with strong written and verbal communication skills
- Able to work effectively with a range of personalities and seniority levels
- A true team player, willing to step in and help wherever needed
- Proactive and solutions-oriented, with a "can-do" attitude
- Confident, polished and discreet when handling sensitive information
- Start date: flexible
- Location: London office
- Hours: Monday – Thursday, 08.00 – 17.00
- Reporting to: Office Manager/ Head of Support