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Associate Director, Retail Strategy & Planning
senior · Luxury & Retail
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Job Summary
Work together with the Retail VP to develop the strategic plan and priorities to drive consumer desire and ensure sustainable growth for the retail business. Identify the short-term/ mid-term impactful business opportunities to win against competition and strategic projects through strong data analysis, market intelligence, business inferences and fact-based approach.
Duties and Responsibilities:
Strategic Planning
- Drive and validate strategy execution to embed into the annual operating plan and market plans, and keep openness about progress and potential roadblocks;
- Develop financial and quantitative models relevant to strategy planning (e.g., business simulation, revenue/ profit projection, business KPI realization, and etc.);
- Hold or support other regular and ad-hoc strategic planning activities (e.g., market visits, business reviews, workshops, individual briefings, and etc.);
- Develop strategic presentations and business planning documents;
- Manage the annual budget planning and spending for the Big Retail department;
Market Intelligence
- Ensure up-to-date overview of market, competition, technical, application and societal developments from within and outside the industry in China;
- Lead the development of data sources and central data repository of market and competitor intelligence;
- Identify key markets developments and ensure implications are considered in planning and decision-making;
- Synthesize and apply intelligence from consumer research and market insights into strategy planning with qualitative and quantitative data inputs;
Reporting & Analysis
- Develop and maintain the retail key KPI database, and track and report performance KPIs with regular cadence with the leadership;
- Supervise and support data analysis/ reporting (regular and ad hoc) to meet cross-functional requirements;
- Collect and synthesize data from existing systems and sources;
- Translate data and analysis of commercial results into concrete implications and recommendations and follow up with related action plans;
- Support special data analysis needs for regions as required.
Project Management
- Work out yearly new project plan in terms of retail strategy demand;
- Lead or participate in related strategic and cross-functional projects;
- Drive or work with external consulting agencies in specific topical projects.
Team Leadership
- Lead the team to achieve the business results including but not limited to recruiting, coaching, retaining, and building team capacity for business needs.
- Other tasked as assigned by the Retail VP
Requirements:
- 10+ years of overall experience with preferably a combination of 3+ years tenure in top-tier strategy consulting firm and corporate experience in retail or beauty related;
- Bachelor or above degree in Business, Science or Engineering with excellent academic track record;
- Solid business sense and critical-thinking ability – able to solve problems using both conventional judgment and ad-hoc analysis;
- Possesses strong statistics knowledge and advanced analytic skills – both quantitative (e.g., financial modelling, data analysis) and qualitative (e.g., market trends, competitor analysis)
- Proven conceptual, analytical and interpersonal skills with solid project management experience, adaptable to changes and challenges. Consistent record of building significant impact in a multinational organization;
- Good leadership skill, be able to coach the team and develop team members to next levels;
- Very strong communication skills – written and spoken English and Chinese.
Here, you will find:
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful!