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Technical Delivery Manager
manager · Technology / Software Development
Job Description
Purpose
Facilitates and coordinates Agile Release Trains (ARTs) to ensure that multiple teams within a program are aligned and delivering value efficiently. To manage dependencies, remove impediments, and oversee the planning and execution of Program Increments. Foster collaboration across teams, ensures alignment with business objectives, and drives continuous improvement in large-scale Agile environments.
Accountabilities
- Facilitate Agile Planning and Events: Accountable to ensure readiness across scope, content and logistics to deliver value through facilitation of team of teams events.
- Support Planning Execution: Monitor planning execution, facilitate periodic synchronization events, and support cross-team backlog refinement to ensure strategic alignment to business goals.
- Coach Cross-Team Agile: Provide coaching to teams and Scrum Masters on cross-team agile principles, team events, and practices
- Mitigate Risks: Identify and track cross-team dependencies and risks, ensuring mitigation to support delivery of outcomes. Accountable to remove blockers.
- Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors), build trust with stakeholders, and drive stakeholder alignment
- Champion Ways of Working: Champion Ways of Working and Agile culture, creating a safe and trusting environment for team members to share ideas and take appropriate risks
- Coordinate Interlock and Dependency Management: Drive partnership and synchronization across teams to facilitate release management across stakeholder groups. Accountable for effective readiness and communication
- Optimize Flow: Drive towards relentless improvement and ensure value delivery by monitoring delivery status, ensuring technology use and data quality, addressing bottlenecks, and serving as a point of escalation
- Metrics and Reporting: Track and report key metrics to provide representation at required leadership and governance forums and to ensure continuous delivery improvement
We are looking for a highly skilled Technical Delivery Manager to join us on an exciting journey as we modernize our core platforms to make them Simpler, Leaner and more Efficient. You will utilize your strong industry and domain expertise to shape up our Technology product offerings to meet the Business requirements for the future. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.
To be successful as a Technical Delivery Manager you should have experience with:
Experience in managing large multi-year complex projects involving global teams, through the full project lifecycle from inception to implementation.
Collaborating with an experienced team of SMEs, Operations, Dev managers, and other Global Business stakeholders to understand the requirements and project deliverables.
Managing Risks, Assumptions, Issues and Dependencies closely, across all aspects of the project.
Excellent verbal and written communication skills, together with well-developed collaborative mindset.
Some other highly valued skills may include:
Formal credentials in PMP/SAFE.
Estimation skills for tasks, including design, development, technical debt, and testing.
Exposure to Cloud Technologies (public or private).
Understanding of any Liquidity Management or Core Banking Product suite.
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
The role is based out of Pune.