Digital Workplace Endpoint Hardware Certification Engineer

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Digital Workplace Endpoint Hardware Certification Engineer

Engineering & R&D

Are you passionate about shaping the future of workplace technology? Do you love the idea that the decisions you make today will define how thousands of colleagues experience their digital workplace tomorrow? If you enjoy hands-on technical work with real strategic impact, this could be the role for you.

About the Role

As our Digital Workplace Endpoint Hardware Certification Engineer, you will be at the heart of defining which endpoint devices are approved, supported and deployed across our global environment. From laptops and desktops to peripherals, docking stations and collaboration hardware — you will ensure every device in our portfolio is secure, reliable, sustainable and truly fit for the way people work today and in the future.

This is a role where structured engineering thinking meets real-world impact. The standards you help define will directly shape the digital experience for thousands of colleagues worldwide.

Key Responsibilities:

• Lead the hardware certification lifecycle for endpoint devices including laptops, desktops, peripherals, docking stations and selected workplace collaboration hardware
• Validate drivers, firmware, BIOS/UEFI settings and operating system compatibility to ensure device stability, security and supportability across the enterprise environment
• Design and execute integration, compatibility and user experience testing across platforms such as Microsoft Intune, Configuration Manager, Windows Autopilot and Microsoft Entra ID
• Maintain and evolve the approved hardware catalogue, ensuring standards remain scalable, secure, cost-effective and aligned with business and workplace needs
• Collaborate with OEMs, technology suppliers and internal teams to manage certification requirements, review product roadmaps, resolve technical issues and assess emerging technologies
• Support hardware lifecycle planning by tracking market trends, vendor roadmaps, device availability, sustainability considerations and evolving workplace requirements  Use endpoint analytics, incident trends and operational feedback to assess device reliability, performance and user experience
• Identify opportunities to automate testing, validation, reporting and documentation to improve consistency and reduce manual effort
• Partner with IT operations, security, procurement, workplace services and business stakeholders to ensure hardware standards are practical, supportable and aligned with organisational goals

About the Team

The Digital Workplace Field Services Service Management team is responsible for delivering a consistent, reliable and high-quality digital workplace experience for employees across the globe. The team governs and optimises end-user hardware platforms, field services operations and workplace technology standards. With a strong focus on operational excellence, innovation and continuous improvement, the team plays a central role in shaping how technology empowers employees to do their best work - wherever they are!

About You

You are a curious, structured and hands-on technology professional with experience in enterprise endpoint hardware, workplace technology or device lifecycle management. You enjoy practical technical testing, troubleshooting and certification work, and you understand how hardware decisions ripple out to affect security, operations, cost, sustainability and the overall employee experience. You thrive in collaborative environments and bring both the technical depth and the communication skills to turn engineering decisions into reliable enterprise standards.

We are looking for candidates who meet these requirements:

• Proven experience evaluating, testing, certifying or supporting enterprise endpoint hardware such as laptops, desktops, peripherals, docking stations or collaboration devices 
•  Strong knowledge of device drivers, firmware, BIOS/UEFI configuration, operating system compatibility and hardware lifecycle management
• Hands-on experience with modern endpoint management and deployment platforms, ideally including Microsoft Intune, Configuration Manager, Windows Autopilot and Microsoft Entra ID
• A structured approach to testing, troubleshooting, documentation and technical decisionmaking, with the ability to translate complex findings into clear, actionable standards 
•  Strong collaboration skills, with the ability to work effectively across engineering, operations, security, procurement, vendor and business stakeholder communities

Your Skills and Experience:

• To be successful in this role, it would be helpful to bring practical awareness or experience in the following areas:
• Automation or scripting using tools such as PowerShell, Python or similar to streamline testing, reporting or validation activities
• Endpoint analytics, Power BI, Excel or other reporting tools to assess device performance, reliability trends, user experience or total cost of ownership
• Modern endpoint security concepts such as Secure Boot, TPM, BitLocker, Microsoft Defender, firmware security or hardware vulnerability management
• Sustainability, circular IT, accessibility, ergonomics or environmental certifications such as EPEAT, Energy Star or TCO Certified
• Working with OEMs, hardware vendors or technology suppliers on product evaluations, technical issues, roadmap discussions or certification requirements
• Microsoft 365, Windows 365, Azure Virtual Desktop, VDI or cloud-managed endpoint architectures
• Cross-functional initiatives involving IT operations, engineering, procurement, security, workplace services or business stakeholders
• A continuous improvement mindset, with the curiosity to explore new technologies and the discipline to ensure solutions are stable, secure and supportable at scale

Salary and Benefits

For Slovakia, the base salary range for this position is between EUR 2,800 and EUR 4,600 for a full-time role.

The specific salary offered considers:

• The requirements, scope, complexity and responsibilities of the role
• The applicant's own profile including education/qualifications, expertise, specialisation, skills and experience

In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.