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Head of Corporate Services - Facilities management - Taipei, Taiwan
senior · Operations
ResponsibilitiesMissions Strategic and experienced Head of Corporate Services with accountabilities encompassing premises, facilities, branch administration and security. The position remains primarily a Corporate Services role and may provide limited back-up support for selected local IT-related and GTE activities where required for continuity of operations.The Corporate Services Manager reports locally to the COO of Société Generale in Taipei and functionally to the Regional Head of Corporate Services and will be responsible for the following activities:General Oversight and CoordinationEnhance and/or develop all policies and guidelines relating to Corporate Services activities in Taiwan align with regional and local standards and requirementsComplete all relevant regulatory and internal reporting and audit requirements (e.g. permanent supervision, personal data, dashboards)Perform all relevant permanent supervision controls within the deadlineMonitor the lease contracts, expiry and rent reviews, organizing necessary material for management decision (appointment of real estate agents, designers, contractors as required)Budget & Cost controlManage local budget to meet year end requirementsManage the payment of all invoices, including confirming that all charges are correct and supported.Identify and drive opportunities for cost-savings initiatives, energy saving and sustainability initiativesFacilities ManagementOversee the daily operations and manage locally our outsourced Facilities Management (FM) partner. Attend the monthly management meeting with vendor – monitoring the performance of their services.Implement preventive and predictive maintenance programs in coordination with the FM partnerParticipate and extend support for activities undertaken for DR / BCP (power shutdown, drills, etc.) Liaise with building management / landlord to ensure all relevant information is being shared appropriately and any concerns are escalated in a timely mannerLead the full scope of Facilities Management services including document storage management, inventory and asset management, front of house and insurance policies.Engineering & SecurityLiaise with the regional engineering team on all matters relating to critical environment and equipment maintenance management Ensure that the physical security set-up is aligned with corporate, local and regional standards as well as requirements relating to policies and practices, equipment, monitoring and reporting are well implementedOperate and manage the physical security for Taipei officeReal EstateLease management and active monitoring of market intelligence on tenant property marketCoordination and monitoring of data for use in quarterly and annual regional and global dashboardsOptimize office space allocation to support business needs/requestsPlan and execute office moves, changes and fit outs with minimal disruption to business operations Ensure efficient and ergonomic workplace designVendor and contract managementWork in close collaboration with the regional sourcing team and all local Department Heads to ensure that sourcing policy and processes are respected for all engagement with external vendors in Taiwan.Negotiate and manage the contracts established with all vendors related to Corporate Services and Facilities Management.Cross-Functional ResponsibilitiesUndertake additional cross-functional responsibilities within the entity as assigned, ensuring alignment with business priorities and adapting to evolving operational needs.Selected Local IT-related Back-up Support Provide limited back-up coordination for selected local IT-related operational activities when required to support continuity of operations.Assist with basic follow-up on designated local application matters, including user access, incident escalation, documentation or control evidence, under the guidance of the relevant IT owners.Coordinate with business users, regional IT teams and vendors where local follow-up is required. Back-up GTE FunctionProvide limited back-up coverage for selected local GTE activities during staff absence, peak workload periods or contingency situations.Assist with coordination and follow-up of local workplace technology, equipment, infrastructure or service issues with regional support teams and vendors.Support selected technology governance, information security, regulatory or vendor follow-up activities when requested by the dedicated GTE staff or management AdministrationEnsure proper framework for hotel bookings.Work closely with the regionally appointed travel lodge card providersExtend support in organizing events, food arrangements and any other support that may be required for the general conduct of eventsProfile requiredAcademic Background and Certifications, ExperiencePrevious experience in the oversight of building services including critical environment building systemsPrevious experience in facility management, including travel, document storage and front of houseSupervisory experience in all aspects of facilities and commercial property managementPrevious experience in a flexible working environment (Agile, New Ways of Working)Good knowledge of legislation relating to building management and maintenanceComputer skills: Good knowledge of Word, Excel, PowerPoint.Ability to comprehend, analyze and interpret technical issues and deliver key messages to decision makers and stakeholdersStrong sense of accountability and ownershipExperience working autonomously within broad organizational frameworksAbility to understand the needs of multiple stakeholders and deliver solutions which can best respond to those needsStrong communication, interpersonal and change management abilitiesCapacity to work in a fast-paced environment on a broad range of rapidly evolving issuesStrong organizational and people management skillsAbility to coordinate selected back-up local IT-related and GTE follow-up activities while keeping Corporate Services as the primary role scopeBehavioral SkillsClient - Understanding and Respect: I listen to clients and colleagues to understand and anticipate their needs Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priorityInnovation - Thinking out of the box/Creativity: I propose new ideas and solutions Responsibility - Accountability: I make decisions in my scope of responsibilitiesResponsibility - Performance: I strive for high performanceCommitment - Exemplarity: I embody the Group’s values Why join usBusiness insightOur Culture: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.Diversity, Equity & Inclusion (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our Vision:Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/