Director, Portfolio Analytics & Insights

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Director, Portfolio Analytics & Insights

senior · Retail & Commercial Banking

Job Description

What is the opportunity?

As the Director, Portfolio Analytics & Insights on the Home Equity Finance (HEF) Analytics & Insights team, you will lead a team of two high-performing analysts and partner with Product, Policy, Operations Excellence and Business Risk to translate business priorities into actionable analytics, insights, reporting and monitoring capabilities. This is a unique opportunity to join HEF, the market leader in residential mortgages in Canada with over $475 Billion in assets.

What will you do?

Drive Key Business Objectives

• Partner with Product, Policy, Operations Excellence and Business Risk to deliver analytics and insights that advance key business priorities and strategic objectives

• Develop deep analytical understanding of portfolio performance, key drivers, segment economics and customer behaviours to identify opportunities, risks and emerging trends

• Lead analysis on product innovations and strategic initiatives, including business case development to inform investment decisions and product/feature prioritization

• Deliver concise, timely, and insightful reporting to senior management and stakeholders on business and portfolio performance, including self-serve tools, while ensuring accuracy to meet HEF's risk and regulatory requirements and support remediation initiatives.

Establish and Scale Data-Driven Insights COE

• Define and drive the analytics agenda for the HEF portfolio, prioritizing analytical work against the highest-value business opportunities and decisions

• Establish analytical standards, capabilities and best practices that elevate data-driven decision-making across HEF

• Lead strategic and exploratory analysis that generates actionable insights, challenges the status quo and enables fact-based business decisions

• Proactively identify, assess and recommend opportunities to drive growth, improve portfolio performance and optimize business outcomes by leveraging internal and external data

Build Analytics Capability and Talent

• Build a high-performing, future-ready analytics team by developing technical, analytical, business and leadership capabilities in the team, while creating opportunities for career growth.

• Set clear goals, accountabilities and measurable outcomes for direct reports, providing coaching, development and prioritization support to enable individual and team success.

• Champion continuous improvement, modern analytical tools and new ways of working to improve the effectiveness and impact of the analytics function.

What do you need to succeed?

Must-Have:

• 7+ years of progressive experience in data and analytics, with demonstrated experience delivering actionable business insights

• Strong technical and analytical acumen, with experience leveraging tools such as Python, SQL, Tableau and Excel to generate analytics and insights; advanced PowerPoint and communication skills  

• Demonstrated ability to influence and partner with senior leaders, translate business priorities into analytical plans, and effectively prioritize competing work relative to team capacity.

• Strategic thinker with a strong bias for action and demonstrated ability to translate insights into business outcomes

• Demonstrated people leadership experience, with a track record of coaching and developing high-performing talent

Nice-To-Have:

• Experience developing AI-enabled automation and analytical tools

• Bachelors/Masters degree in a quantitative field (e.g. Business, Economics, Engineering, Statistics, Computer Science, etc.)

• Strong understanding of credit risk fundamentals, including risk modeling and credit strategy

• Demonstrated understanding of the mortgage industry and its key financial drivers

• Previous experience in a Product or Finance role (Corporate Treasury, Funds Transfer Pricing)

Job Skills

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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