Learning & Development Consultant (Banking) - Seattle, WA

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Learning & Development Consultant (Banking) - Seattle, WA

Human Resources

Location:

• Foster and champion the training & development of a ‘best in class’ team of Key Private Client sales professionals throughout their first year of development as a Licensed Banker; inclusive of obtaining licenses, through putting it into practice and refining skills and approach.
• Execute on a 1 year licensing onboarding plan to support individual performance success.
• Leads a cohort group of new PCB’s throughout their first year, acting as the portal and catalyst for skill development – connecting the dots into a successful Branch Banker.
• Facilitate supplemental learning strategies across Affluent and Emerging Segments. Areas of focus may include business acumen, skill building, product education, etc.; partner with Learning & Development to ensure alignment with HR functions and policy
• Assist in both the strategic & tactical management of the licensed banker program within markets
• Assisting PCB’s in the ‘art of the conversation’ through specific skill building activities and wealth analysis debrief
• Stays in tune with progress against KPI’s by Territory/Region to bring attention to markets that need more training/development; Identifies performance trends, identifies developmental needs / gaps and provides coaching techniques and recommendations to improve performance.
• Culture carrier of KPC through observing, bringing forward observations, sharing best practices and areas of improvement; Escalate and elevate KPC related best practices, opportunities, and challenges to continuously improve the KPC model
• Active involvement in talent acquisition for the Licensed Banker role by being involved in the initial interview process
• Coordinate and Support market tactics to educate and build skill within PCB population
• Develop and maintain a strong partnership with all Regional Leadership in order to lead and impact with influence
• Deliver PCBU for newly Licensed Bankers
• Confirm Collaboration & Commitment from Retail & KIS Leadership is focused on continuing to build PCB acumen and confidence to ensure their ability to perform at their maximum potential
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

• Bachelor's Degree in related field or equivalent business experience (required)

• 5+ years Experience in performance coaching (required)
• 5+ years Experiece in financial services / investment industry with knowledge and understanding of the retail banking environment and affluent client markets (required)
• Demonstrated ability to build, develop, and effectively lead a team (required)
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members (required)

• FINRA License S6 (preferred)
• FINRA License S63 (preferred)

• Can be counted on to exceed goals successfully; organization they lead is constantly and consistently one of the top performers; very bottom-line oriented with a relentless focus on execution; steadfastly pushes self and others for results.
• Ability to lead effectively in situations without direct control (influential leadership)
• Objective and analytical thinker, ability to see the big picture and the practical implications
• Proven success in recruiting, retaining, and growing high potential talent/teams
• Ability to foster effective partnerships

• Adaptability
• Collaboration
• Critical Thinking
• Decision Making
• Emotional Intelligence

• Business Acumen
• Oral & Written Communication
• Risk Management
• Analytical Thinking
• Change Navigation

All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

• Consumer Retail Management - Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.

• Routine and frequent travel to include overnight stay.

• Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.