Vista previa de la oferta
Reconciliations, Officer
senior · Asset Management
Who we are looking for
In this position, you will collaborate with State Street teams worldwide to lead the Reconciliation group supporting State Street reconciliation of ABOR / IBOR to Custody . You will be responsible for supervising and delivering all daily activities of the Reconciliation management team within a dynamic and challenging environment. The role requires initiating and fostering effective communication and professional relationships with business operations and IT teams to uphold the high standards of service provided to our clients.
Why this role is important to us
This role offers operational and managerial diversity at a senior level within the Reconciliation team. The Reconciliation Officer as the primary contact for internal and external clients. The team is tasked with conducting Cash, Position, and Non-Core reconciliations and supporting various functional teams to resolve exceptions within agreed SLAs. The ideal candidate will be an engaged manager, ensuring their teams deliver excellent service to both internal and external clients, respond promptly to client queries, and escalate unresolved issues to management for optimal resolution.
What you will be responsible for
Supervise and manage the day-to-day activities of the Reconciliation Management team for designated units or clients
Drive process excellence in reconciliation through proactive exception lifecycle management
Ensure quality service delivery and maintain positive client sentiment, including direct client interactions
Support robust risk management and control practices
Apply comprehensive knowledge of standards, methodologies, processes, systems, and technologies necessary for investment management operations
Conduct advanced analysis in areas of expertise, identify and address work-processing issues, and recommend improvements to streamline operations
Coordinate with colleagues across regions or divisions globally to resolve client issues
Review reconciliation processes to identify operational trends, issues, and opportunities for enhancement
Perform responsibilities independently within established guidelines and procedures
Proactively manage Client Change Request items affecting enterprise processes and operating models
Communicate effectively regarding issues with clients and SSC management, ensuring timely follow-up and resolution
Provide guidance, support, and development opportunities to team members
Demonstrate strong analytical skills
Lead transformation projects and initiatives to achieve organizational objectives efficiently and accurately
Manage KPIs, KRIs, and OKRs for your respective group
Exhibit results-oriented behavior with a sense of ownership and accountability
Understand and drive cost/budget initiatives
Foster a culture of performance-based rewards
Assume end-to-end accountability, collaborating across functions, businesses, and locations
Manage influence and facilitate effective communication among stakeholders regionally and globally
Instill a culture of risk excellence across teams
Promote a culture of change and innovation
What we value
Extensive experience in asset management, investment operations, reconciliations, and fund accounting
Comprehensive understanding of the asset management industry acquired through diverse roles within the sector
Exceptional critical thinking, problem-solving, and decision-making capabilities
Hands-on expertise with reconciliation tools such as TLP/IntelliMatch and proficiency in manual reconciliation processes
Strong communication and presentation skills suitable for audiences of varying sizes and seniority
Self-motivated, adaptable, and able to demonstrate initiative under pressure
Effective teamwork abilities
Willingness to work beyond assigned duties and areas of expertise
Education & Preferred Qualifications:
Degree in finance, business, technology, or related field, with 5-7 years of relevant industry experience
Proven ability in client communication and interaction at all levels
Deep understanding of Middle or Back Office operations, including end-to-end processes for Mutual Funds, Hedge Funds, ETFs, and other investment vehicles; proficiency in multiple asset classes such as derivatives, bank loans, fixed income, OTC products, etc., and comprehensive knowledge of their life cycles
Familiarity with key technologies supporting investment management operations, including TLM/TLP and Intellimatch
Experience in leading organizational change and familiarity with change management principles, techniques, and tools
Advantageous experience in leveraging technology solutions such as low-code tools, SQL, Python, or similar platforms and AI
Advanced skills in MS Excel, Access, Word, and PowerPoint
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement