Capital Markets Portal Engineering and Delivery Lead, Senior Vice President

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Capital Markets Portal Engineering and Delivery Lead, Senior Vice President

senior · Technology / Software Development

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Job Overview

Senior Vice President, Capital Markets Portal Engineering and Delivery Lead

The Role:

As the Senior Vice President, Capital Markets Portal Engineering & Delivery Lead, you will be responsible for the technology strategy, architecture, engineering execution, and modernization of Citi's Capital Markets Portal ecosystem.

You will lead the engineering organization responsible for building and evolving the digital experiences that connect Research, Sales, Trading, Investment Banking, and Capital Markets professionals with the insights, content, workflows, analytics, and AI-powered capabilities they need to serve clients and make informed decisions.

Serving as the primary technology partner for the Capital Markets Portal strategy, you will work closely with business, product, and content leadership to define and deliver the next generation digital experience for Capital Markets professionals.

You will be responsible for building and evolving the Capital Markets Portal, a strategic digital platform that enables the creation, discovery, distribution, and consumption of research, market intelligence, analytics, client insights, and workflow capabilities through intuitive, AI-enabled user experiences. Through close partnership with business stakeholders, you will drive innovation across content delivery, workflow transformation, user productivity, and client engagement while ensuring the platform remains scalable, resilient, and aligned to evolving business needs.

Key Responsibilities:

Capital Markets Portal Strategy & Delivery:

• Lead technology strategy, architecture, and delivery for Citi's Capital Markets Portal platform.
• Define and execute multi-year technology roadmaps aligned with business priorities and digital transformation objectives.
• Partner with senior business, product, and content stakeholders to define strategic priorities, investment plans, and platform capabilities.
• Drive delivery of solutions supporting Research, Markets, Sales, Trading, and Investment Banking users.
• Translate complex business requirements into scalable, secure, and resilient technology solutions.
• Establish adoption, engagement, operational, and business value metrics to measure platform success.
• Lead platform modernization initiatives, lifecycle management, technology simplification, and retirement of legacy capabilities.
• Manage execution across multiple strategic initiatives while balancing innovation, regulatory requirements, operational stability, and delivery commitments.

Digital Content, Knowledge & AI Platforms:

• Lead engineering teams responsible for research, content, analytics, market intelligence, and knowledge platforms.
• Drive modernization of content publishing, entitlement, search, discovery, personalization, and distribution capabilities.
• Build scalable platforms that provide seamless access to research, insights, analytics, and knowledge across Capital Markets.
• Deliver AI-enabled capabilities including intelligent search, conversational experiences, recommendations, summarization, and workflow assistance.
• Partner with business stakeholders to shape the long-term strategy for content delivery, discovery, personalization, and user engagement across Capital Markets.
• Ensure AI-enabled solutions adhere to enterprise governance, model risk, and responsible AI standards.

Front Office Workflow & Client Experience Transformation:

• Drive modernization of front-office workflows across Research, Markets, Sales, Trading, and Investment Banking.
• Deliver integrated experiences that combine content, analytics, client intelligence, workflow management, and collaboration capabilities.
• Automate manual processes through workflow orchestration and intelligent productivity solutions.

• Lead development of both internal productivity platforms and client-facing digital solutions.

• Ensure platform capabilities evolve alongside changing business priorities and client needs.

Engineering Leadership:

• Lead a global organization of engineers, architects, and technical leaders responsible for the Capital Markets Portal ecosystem.
• Establish engineering standards focused on quality, resiliency, scalability, security, and operational excellence.
• Drive adoption of modern engineering practices including cloud-native architectures, API-first design, event-driven systems, and platform engineering.
• Build and develop high-performing teams through strong talent management, workforce planning, succession planning, and leadership development.
• Foster a culture of innovation, accountability, collaboration, ownership, and continuous improvement.

Operational Excellence, Risk & Controls:

• Champion Agile delivery, DevSecOps, CI/CD, automation, platform engineering, and Site Reliability Engineering practices.
• Establish service-level objectives and operational metrics to ensure platform stability, availability, performance, and resiliency.
• Lead production support, incident management, root cause analysis, and continuous service improvement efforts.
• Drive continuous improvement in engineering productivity, software quality, release management, and operational readiness.
• Ensure compliance with Citi standards for security, data privacy, resiliency, records management, and regulatory requirements.
• Partner with Risk, Controls, Information Security, Compliance, and Audit organizations to maintain strong governance and technology controls.
• Ensure applications and AI-enabled solutions comply with enterprise architecture, governance, and regulatory frameworks.

Technical Skills & Architecture Expertise:

Application & Platform Architecture:

• Deep understanding of enterprise application development, distributed systems, and modern software engineering practices.
• Experience designing and delivering cloud-native, API-first, and event-driven platforms.
• Expertise in microservices architecture, domain-driven design, platform engineering, and scalable architecture patterns.
• Strong understanding of secure, resilient, and highly available systems supporting mission-critical business functions.

Digital Platforms, Data & Content Ecosystems:

• Experience delivering enterprise portals, client-facing applications, content platforms, and knowledge management solutions.
• Strong understanding of content publishing, entitlement management, search, discovery, personalization, analytics, and information delivery platforms.
• Experience integrating content, workflows, and analytics into seamless digital experiences.
• Experience leveraging structured and unstructured data to support business workflows and user engagement.

AI & Intelligent Experiences:

• Experience delivering AI-enabled products including enterprise search, conversational experiences, knowledge retrieval, recommendation engines, and workflow automation.
• Understanding of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), vector search, intelligent agents, and related AI technologies.
• Experience building AI-driven user experiences leveraging enterprise knowledge, research, content, and data assets.
• Familiarity with AI governance, responsible AI practices, and model risk management frameworks.

Cloud, Engineering & Technical Governance:

• Strong experience with cloud platforms, preferably Google Cloud Platform (GCP).
• Experience with Kubernetes, API management, infrastructure-as-code, DevSecOps, automation, observability, and reliability engineering practices.
• Ability to lead architecture reviews, technology governance processes, and platform modernization initiatives.
• Strong understanding of security, privacy, resiliency, and regulatory requirements within highly regulated environments.

Preferred Experience:

The ideal candidate will have:

• Deep experience building and modernizing digital platforms supporting Capital Markets, Research, Markets, Sales & Trading, Investment Banking, or related front-office organizations.
• Proven success delivering research distribution, publishing, content management, knowledge management, information delivery, or digital content platforms serving front-office users and clients.
• Experience leading large-scale portal, digital workplace, client engagement, or enterprise platform initiatives.
• Strong understanding of front-office workflows and information consumption needs of Capital Markets professionals.
• Demonstrated ability to partner directly with senior business executives and influence product strategy, prioritization, and investment decisions.
• Experience building and operating mission-critical enterprise platforms at scale.
• Experience leading globally distributed engineering organizations and complex transformation initiatives.
• Prior experience within Capital Markets, Research Technology, Markets Technology, Investment Banking, Wealth Management, or related Financial Services domains is strongly preferred.

Success Profile:

The successful candidate will be recognized as the technology leader responsible for delivering the Capital Markets Portal vision and strategy.

They will combine deep engineering expertise with strong product thinking, front-office business understanding, content platform experience, and AI innovation capabilities to create a differentiated digital experience for Capital Markets professionals and clients.

They will excel at aligning business strategy and technology execution, modernizing legacy platforms, transforming information access and workflow efficiency, and delivering measurable business outcomes through innovation, platform excellence, and operational rigor.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

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Other Relevant Skills

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Anticipated Posting Close Date:

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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