Senior Product Manager, Money Movement

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Senior Product Manager, Money Movement

senior · Technology / Software Development

Requisition ID: 271844 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role:

As a member of the Money Movement product team, you will play a key role in shaping seamless and secure payment experiences that delight our customers. This role requires a deep understanding of customer needs, market trends and payment technologies to deliver impactful products that simplify financial transactions. You will closely work with other product managers, business lines, cross functional teams such as design, accessibility, customer experience and technology teams to translate the customer journey directives into actionable backlog deliverables and follow through to completion. If you’re passionate about revolutionizing the way money moves in a digital first world, this is the opportunity for you!

Is this role right for you? - In this role you will:

• Champions a customer focused culture to build frictionless, secure and transparent payment experiences and contribute towards improving product KPIs.
• Contribute to the Money Movement roadmap by driving the execution of the initiatives through the entire product lifecycle, from ideation to launch and monitoring, ensuring alignment with product strategic goals, desired outcomes, customer experience, and business objectives.
• Lead discovery to understand customer needs, pain points, industry trends and best practices. Review both qualitative and quantitative data to identify opportunities to add to the backlog.
• Be involved in customer interviews/user testing to define customer pain points and test ideas, features, and designs. 
• Write detailed user stories, participate in sprint planning, and review activities. Engage day-to-day with the scrum teams, clarifying questions and helping with decision making.
• Work closely with design, engineering, analytics and business partners to come up with solutions to problem areas. 
• Define clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy; define the “What” and the “Why” as part of problem discovery.
• Responsible for managing production issues, leading investigations, and coordinating with respective teams to ensure timely resolution.
• Coordinates the monthly/biweekly product releases and publishes release notes to partners ensuring all key stakeholders are kept informed of the changes in a release.
• Effectively manage relationships with business lines and support areas in order to identify/respond and understand their ongoing needs and ensure that the strategic direction aligns with the direction for Scotia Digital.
• Use data to make decisions, gathering anonymous data insights by design to improve product outcomes 
• Build hypothesis, test and iterate to formulate an agile product development approach.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabond Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• 5+ years of experience in a role building customer facing digital products. Prior experience in payments industry an asset.
• managed a technology product or a digital journey end to end, from inception to delivery
• a strong strategic mindset, always thinking about the long term vision for your product
• You are knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Sales and Marketing, Finance
• You are a master of identifying and solving ambiguous problems to drive customer and business value
• You have excellent organizational and analytical skills with strong attention to detail
• You have a curious and experimental mindset to drive innovation and AI adoption
• Your verbal and written communication skills are exceptional, with the ability to engage and influence stakeholders at different levels in the organizations
• It would be a bonus if you have experience in the fintech/payments industry
• Engineering, Computer Science or Business degrees considered an asset
• Good time management and organization skills in order to co-ordinate multiple projects in a timely fashion.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Remote-friendly work environment will provide you with the flexibility to perform at your best.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Office - Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.