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GSC: IT Business Analyst
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- GSC: IT Business Analyst
GSC: IT Business Analyst
Job ID 288701 Location Poland Area of interest Technology Job type Permanent - Full Time Work style Hybrid Working Opening date 27-Aug-2026 Closing date 25-Sep-2026 Apply Job Advert DetailsSome careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunityHSBC is a global banking and financial services organisation operating in 64 countries and territories. Our Private Banking business uses Avaloq, a leading wealth management and banking platform covering client management, investments, trading, lending, payments, risk, compliance and back-office operations.As an IT Business Analyst, you will support Avaloq change and delivery across HSBC locations and system landscapes. You will connect business stakeholders with product owners, developers, testers, architects, vendors and control functions, translating banking needs into practical, well-controlled technology solutions.
What you’ll do
- Engage stakeholders to understand business goals, processes, controls, users and expected outcomes.
- Analyse requirements and translate them into clear Avaloq functional and technical specifications.
- Document current and future processes, business rules, data flows, interfaces, dependencies and operational impacts.
- Identify gaps between business needs and Avaloq functionality, recommending solutions aligned with product standards and HSBC controls.
- Assess the impact of changes across Avaloq modules, configuration, customisation, integrations, data, reporting and support processes.
- Work with architects, developers, testers and vendors to define solution designs, interfaces, data mappings and non-functional requirements.
- Define acceptance criteria, test scenarios and expected results for functional, integration, regression, migration and user acceptance testing.
- Analyse defects and production issues, support root-cause analysis, and maintain traceability from requirement through release.
- Support estimation and prioritisation by identifying scope, dependencies, risks and delivery effort.
What you need to have to succeed in this role
- Engage stakeholders to understand business goals, processes, controls, users and expected outcomes.
- Analyse requirements and translate them into clear Avaloq functional and technical specifications.
- Document current and future processes, business rules, data flows, interfaces, dependencies and operational impacts.
- Identify gaps between business needs and Avaloq functionality, recommending solutions aligned with product standards and HSBC controls.
- Assess the impact of changes across Avaloq modules, configuration, customisation, integrations, data, reporting and support processes.
- Work with architects, developers, testers and vendors to define solution designs, interfaces, data mappings and non-functional requirements.
- Define acceptance criteria, test scenarios and expected results for functional, integration, regression, migration and user acceptance testing.
- Analyse defects and production issues, support root-cause analysis, and maintain traceability from requirement through release.
- Support estimation and prioritisation by identifying scope, dependencies, risks and delivery effort.
What we offerThe pay range for this role is 18000 PLN - 23000 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Zoom interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
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