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T&T - Customer - CS&D - BA - Payments - PAN India - Associate Director
senior · Consulting
T&T - Customer - CS&D - BA - Payments - PAN India - Associate Director
• Job requisition ID : 110951
• Location: Ahmedabad
• Entity: Deloitte Touche Tohmatsu India LLP
The team
CS&D is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn more about Customer
Role Overview:
The Associate Director will serve as a trusted advisor to banking, fintech, payment network, and merchant clients. This role combines deep industry expertise, large-scale transformation leadership, business development, and practice growth responsibility. The individual will shape payment strategies, lead multi-million-dollar programs, and drive growth of the Payments Consulting practice.
Experience Required:
- 15+ years of experience in payments, transaction banking, consulting, or financial services.
- 5+ years leading complex payment transformation programs.
- Experience managing CXO-level client relationships.
Key Responsibilities
Strategic Advisory
- Advise clients on payment strategy, modernization, and innovation agendas.
- Develop enterprise payment transformation roadmaps.
- Lead market assessments and competitive benchmarking.
- Support clients in evaluating emerging payment trends including:
- Real-Time Payments
- Digital Assets and Tokenization
- Embedded Finance
- Open Banking
- Payment Orchestration
- Cross-Border Modernization
Program Leadership
- Provide executive oversight for large transformation programs.
- Lead multiple engagement teams across geographies.
- Establish governance, risk management, and value realization frameworks.
- Review solution architecture and operating model designs.
Business Development
- Own sales pursuits and strategic opportunities.
- Develop proposals and executive presentations.
- Drive revenue growth and account expansion.
- Build alliances with payment technology vendors and ecosystem partners.
Practice Leadership
- Define payments consulting strategy and offerings.
- Build and mentor high-performing payment consulting teams.
- Create market-facing thought leadership.
- Represent the organization at industry forums and client events.
Required Domain Expertise (exposed to most of the items from below list)
- Retail and Commercial Payments
- Payment Modernization
- Merchant Acquiring
- Card Issuing
- Corporate Payments
- Digital Payments
- RTP/Faster Payments
- Payment Hubs
- ISO 20022
- SWIFT
- Payment Risk & Compliance
- Payment Operations Transformation
- Payment Resilience
Leadership Competencies
- Executive stakeholder management
- Practice building
- Commercial acumen
- Strategic thinking
- Large program governance
- Negotiation and influencing skills
- Team leadership and talent development
Preferred Qualifications:
- MBA, CA, CFA, or relevant postgraduate qualification.
- PMP or equivalent certification.
- Demonstrated consulting leadership within Big 4, Tier-1 consulting firms, payment networks, global banks, or fintech organizations.