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Client Experience Training Manager
manager · Human Resources
- University degree or equivalent in a relevant field, including marketing & communication.
- Prior experience (more than 8 years) in training in international retail companies and client experience and strategy development is required.
- Knowledge of luxury fashion industry and experience selling within a retail environment will be considered a plus.
- Excellent strategic, analytical and communication skills, with the ability to navigate complex global scenarios with entrepreneurial and flexible attitude
- Ability to manage the full training cycle, including conducting in-person activities and using learning platforms.
- Ability to manage multiple priorities with sharp deadlines, while delivering excellence, along with a results-driven attitude
- Willingness and ability to travel to key retail locations
- Fluency in English is required; Italian will be considered a plus.
- Ability to assess business needs of a retail store based on specific KPI indicators.
- Personal traits: leadership, curiosity, proactiveness, innovation.
LVMH is committed to non-discrimination and respect of each person’s singularities. We recognize and recruit all types of talent