- At least 4 years of relevant luxury retail sector and/or in Watches and/or Jewelry category.
- Proven experiences in CRM or related role, preferably in a retail, especially Watches and/ or Jewelry field.
- Strong analytical skills with the ability to interpret data, analyze trends, and draw actionable insights.
- Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint.
- Excellent communication skills with the ability to create engaging content and effectively communicate with cross-functional teams.
- Knowledge of data privacy regulations and best practices.
- Creative thinker with a passion for innovation and continuous improvement in CRM strategies.
- Able to work flexibly and standalone, embrace change and a dynamic work pace and to work as part of a team.
- Proficient in English both verbal and written and Native in Korean.