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Vista previa de la oferta

BPM Process Analyst

Operations

Job Family Group:

IT&S Group

Job Description:

Role Synopsis

The BPM Process Analyst will be responsible for end-to-end process mapping, documentation, and standardisation using the ARIS platform, supporting BPM and Process Mining initiatives across Customer and products / downstream domain.

The role acts as a critical bridge between business collaborators and the BPM Hub (COE), ensuring high-quality process design aligned to enterprise standards while enabling process transparency, optimisation, and governance.

Responsibilities:

Working closely with Global Process Owners, lead end-to-end BPM/process mining engagements (scoping, discovery, modelling, insights, value realisation)
evelop and maintain high-quality process models (L3–L5) in ARIS, following enterprise modelling standards and conventions
Capture as-is and to-be processes, ensuring completeness of activities, roles, systems, and controls
Maintain process repositories as a single source of truth
Lead process discovery workshops with global collaborators
Translate business requirements into structured process maps and documentation
Ensure alignment with process owners, SMEs, and functional teams
Ensure consistency to ARIS modelling standards, governance, and approval workflows
Support review cycles including functional and technical validation
Maintain consistency across process hierarchies and enterprise activity models
Identify process gaps, inefficiencies, and opportunities for optimization
Support BPM and Process Mining teams with process design inputs for analytics and insights
Contribute to continuous improvement initiatives and standardization programs.

Tool & Data Management

Use ARIS (Designer / Connect) for modelling, collaboration, and publishing
Support integration of process data with related platforms (e.g., process mining, risk & controls).
Maintain libraries, and process documentation standard .

Essential Education :

Bachelor’s degree or equivalent experience in business, Commerce, Finance, Engineering, or related field.
Relevant certifications in BPM / Six Sigma (preferred)

Essential Experience:

Core Skills

Strong expertise in process mapping using ARIS (mandatory)
Solid understanding of BPM methodologies and BPMN/EPC modelling standards
Experience in end-to-end process documentation and governance

Functional Knowledge

Good understanding of the C&P landscape is preferred which broadly includes:
Mobility & Convenience
Sales & Support
Customer Service
Retail Operations
Product Supply / Logistics
Asset Management & Maintenance
Understanding of process improvement frameworks and continuous improvement mindset

Soft Skills

Strong collaborator management and workshop facilitation skills
Ability to translate complex business processes into structured models
Superb communication and documentation skills.

Preferred Experience:

Exposure to process mining tools (e.g., Celonis, Signavio)
Experience of working in a shared services environment
Familiarity with ERP systems (SAP preferred)

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement:

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Arquitectura de solución, Arquitectura de solución, Cloud Platforms, Colaboración, Comunicación, Configuration management and release, Continuous deployment and release, Creating a high performing team, Diseño de bases de datos, Diseño de interfaz visual, Documentation and knowledge sharing, Emerging technology monitoring, Estrategia global, Facilitación, Gestión de la parte interesada, Gestión de proyecto digital, Gestión de relación con proveedores, Gestión de riesgos, Herramientas de gestión de procesos empresariales, Mentoring, Metrics definition and instrumentation, Minería de proceso Celonis, Minería de procesos, Modelado de datos relacionales, NoSql data modelling {+ 11 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.