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Associate | Salesforce | Mumbai | Sales & Service
mid · Consulting
Associate | Salesforce | Mumbai | Sales & Service
• Job requisition ID : 111464
• Location: Mumbai
• Entity: Deloitte Touche Tohmatsu India LLP
Senior Associate | Customer - Sales & Service | Salesforce
Location: Bangalore Eco space
The team
Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
As an Analyst in our Consulting team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll:
- Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards
- Develop solution using Salesforce configure and customization features.
- Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership
- Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
- Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
- Applies awareness of global trends to address client needs and enhance recommendations
- Understands the impact of emerging technologies on relevant functions and processes
Key skills required
- Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- Extensive experience in solution design, client management, client demo, conducting design & development workshops
- Should have basic experience on salesforce admin and sales cloud
- Knowledge on Heroku and e-commerce will be a plus.
- Ability to understand requirements and prepare effort estimates and overall system design.
- Should have managed clients and lead a multi member team on the last few projects.
- Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
- Aware of implementation best practices on Force.com platform and Salesforce.
- Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
- Handling a team and also responsible for client deliverables.