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Corporate Communications Analyst

mid · Marketing

Job Description

Purpose of the role

To build strong and effective partnerships with the senior leadership of the organisation, advising on how to engage and influence employees to achieve the business’s goals, through an insight-based employee communications strategy, backed up with outstanding execution capability.

Accountabilities

• Leadership communication, using detailed, systematic insight research to help senior leaders understand employee sentiment, and empower them to communicate empathetically with their people.
• Business strategy alignment, building belief in the strategy of the organisation, and the progress being made, with a strong focus on the impact employees have on the client experience.
• Culture and employee proposition communication, designing and implementing communication interventions that influence individual behaviour to create a culture built on the Barclays Mindset; demonstrate why the organisation is a great place to work.
• Change delivery, creating communication interventions that build employee commitment and capability through organisational change.
• Crisis and issues management, working closely with the senior team as part of the management response, focused on the role of employees in engaging clients.
• Capability building, leading and developing a high-performing team, building individual skills and team capabilities.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

As a Barclays Corporate Communications Analyst, you will be a member of the Asia Pacific (APAC) Corporate Communications team. This is an excellent opportunity to support the development and implementation of communication plans that help profile Barclays’ businesses and functions across Asia Pacific. Responsibilities include supporting the delivery of integrated internal and external communications plans aligned with Barclays’ strategic priorities, with a focus on the Greater China market, APAC Investment Banking, and the COO function; monitoring media coverage and industry developments and producing timely reports and insights for key stakeholders; creating and publishing content across internal communication channels; and partnering with colleagues across businesses, functions, and geographies to support integrated communications campaigns, initiatives, and events.

To be successful as a Corporate Communications Analyst, you should have:

• 2–3 years of experience in corporate communications, preferably within the financial services industry or a public relations agency.

• A bachelor’s degree in communications, journalism, finance, or a related discipline. A postgraduate qualification would be advantageous.

• Excellent written and verbal English skills, with proven ability to create clear, accurate and high-quality corporate content; business proficiency in Cantonese and Mandarin, including speaking, editing and proofreading

• Effective relationship-building skills and the ability to thrive in a diverse, multicultural organisation.

Desirable skills:

• Demonstrated proficiency in digital communication platforms, AI and productivity tools, and data analytics applications, including Adobe and Microsoft Office (PowerPoint, Excel, and Teams).

• Excellent attention to detail, with the ability to consistently produce accurate and high-quality work.

• Established interest in financial markets, macroeconomic developments, and current affairs, combined with the ability to quickly understand complex topics and communicate them in a clear and engaging manner.

• Familiarity with financial markets, investment banking, and the broader financial services industry would be beneficial.

You may be assessed on key critical skills relevant for success of the role including job-specific technical skills and interpersonal skills.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.