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Collections Analyst
Other
Description & Requirements
The Collections Analyst is responsible for supporting cash collection activities, following up on outstanding accounts receivable balances, and maintaining effective communication with clients and internal stakeholders to ensure timely payment collection and resolution of collection-related matters. The role works closely with Partners, Finance teams, and business stakeholders to support the Firm's collection strategy and cash flow objectives.
Key Responsibilities:
- Follow up on outstanding accounts receivable balances through email and telephone communication in accordance with Firm policies and best practices.
- Support initiatives to reduce aged debt by maintaining regular contact with clients and escalating collection concerns when appropriate.
- Review billing information for accuracy and assist in ensuring invoices are issued in line with client requirements and agreed payment terms.
- Monitor assigned accounts receivable portfolios, identifying overdue invoices, credit balances, and other items requiring investigation or follow-up.
- Prepare documentation to support approved credit notes, write-downs, write-offs, and other accounts receivable transactions.
- Maintain accurate collection notes, invoice status updates, and records of client communications within Firm systems.
- Respond to client and internal requests related to payments, accounts receivable confirmations, ACH information, and collection inquiries.
- Manage workload effectively, prioritize tasks, and meet established deadlines and service expectations.
- Follow established collection procedures and seek guidance or escalate issues when necessary to ensure timely resolution.
- Collaborate with Partners, Finance teams, and other stakeholders to support collection efforts while maintaining positive client relationships.
Requirements, Qualifications & Experience:
- Previous experience in Collections, Accounts Receivable, Finance, Customer Service, or Administrative Support preferred.
- Basic understanding of accounting and finance principles.
- Experience working with financial or accounting systems preferred; SAP knowledge is advantageous but not required.
- Strong proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
- Fluent English communication skills, both written and verbal.
- Strong attention to detail and ability to maintain accurate records.
- Excellent communication and interpersonal skills with the ability to interact professionally with clients and stakeholders.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Ability to work effectively in a fast-paced environment and adapt to changing business needs.
- Confidence to ask questions, seek guidance, and appropriately escalate issues when required.
About us
Baker McKenzie empowers clients to compete in the global economy. We provide comprehensive and practical legal advice that cuts through complexity with clear, actionable guidance. Our people represent diverse cultures and jurisdictions, combining local know-how with international expertise to ensure your business thrives across borders.
Additional Information
Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
Requisition ID: 3446
Posting Date: 20-Aug-2026
Location Type: Hybrid
Full Time or Part Time: Full Time