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PMO Analyst (Project Management Office)
mid · Operations
PMO Analyst (Project Management Office) Associate
About the role: PMO supports delivery excellence across a portfolio of programmes and projects. You will partner with Delivery Managers, Product, Engineering, Finance and Risk/Controls to ensure initiatives are planned well, governed effectively and executed on time. You’ll drive standards, reporting, dependency/risk management, and process improvements, while coaching teams on best practices.
Key responsibilities
- Portfolio governance and oversight
- Coordinate portfolio routines and provide administrative support; ensure decisions, actions, and follow-ups are tracked and closed.
- Maintain standards and cataloguing of documentation across projects and product
- Ensure alignment to policies, procedures, delivery frameworks and controls
- Planning and delivery execution
- Facilitate development of integrated plans and schedules across the organisation and dependency mapping across projects, programmes and business areas
- Monitor progress against scope, schedule, and budget; surface variances and drive corrective actions with delivery leads.
- Manage scope adjustments; document impacts and secure approvals.
- Resource management
- Maintain view on overall resource allocation within assigned area
- Partner with Finance on forecasting, capitalisation, budget tracking and benefits realisation.
- Risk, issue, and dependency management
- Support identification dependencies, risks and issue and maintain required documentation to support; driving mitigation plans and coordinating/tracking timely resolution.
- Reporting and analytics
- Develop and monitor portfolio performance metrics and dashboards. Produce concise, executive-ready status reports and portfolio KPIs.
- Process and methodology
- Champion delivery frameworks such as the JPM PI product delivery lifecycle, support adherence with Product Governance Procedure and PMO standards.
- Identify and implement continuous improvements in tools, templates, and ways of working.
- Stakeholder engagement and communication
- Craft clear narratives for senior leaders; tailor content by audience.
- Facilitate workshops, planning sessions, and retros to align teams and unblock delivery.
- Change management and readiness
- Support organisational change readiness, training, and communications planning, often in collaboration with operations.
Qualifications
- 4-6 years of progressive experience in PMO, program/project management, or portfolio operations within complex, matrixed organizations.
- Strong command of delivery methodologies and governance practices.
- Demonstrated experience managing schedules, budgets/forecasts, RAID, and change control across multiple projects.
- Proficiency with Jira/Confluence a must, other PPM/work management tools a plus. Demonstrated ability to embed AI tools into workflows a significant bonus.
- Advanced Excel and PowerPoint skills for analytics and executive storytelling.
- Excellent communication, facilitation, and stakeholder management skills; able to influence without authority.
- Strong analytical and problem-solving abilities; comfortable with ambiguity and fast-changing priorities.
What you’ll bring
- A structured and meticulous mindset with a bias for action and continued improvement.
- Ability to translate complex delivery data into clear, actionable insights.
- Collaboration and diplomacy across a wide range of business and technology stakeholders.