SVP, HR Technology Product Manager

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SVP, HR Technology Product Manager

senior · Technology / Software Development

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi is looking for a Senior Manager, Technology Product Management to be the HR lead of a high-impact platform migration program (including a data warehouse and a data lake) to an advanced platform — while owning the long-term product strategy for a critical enterprise data platform portfolio. This is a senior leadership role that sits at the intersection of technology and business strategy, with direct accountability for shaping platform direction, influencing executive stakeholders, and delivering measurable outcomes at scale. If you are a strategic product leader with deep experience in data platforms and a track record of delivering in complex, fast-moving environments, this role offers the opportunity to shape infrastructure that powers Citi's global people data ecosystem.

Responsibilities

• Lead the business end-to-end program to migrate from the platforms, ensuring delivery against scope, timeline, and quality standards.
• Own the strategic roadmap for the data platform product portfolio, translating long-term vision into prioritized investment decisions and actionable plans.
• Partner closely with business stakeholders to align platform strategy with organizational priorities, and serve as the primary point of contact for senior business and technology leaders.
• Define and communicate platform product requirements, release goals, and design direction for a large-scale enterprise portfolio.
• Drive a culture of experimentation and data-informed decision-making by embedding test-and-learn practices across the product team.
• Monitor portfolio KPIs continuously, present performance reviews to executive audiences, and develop resolution plans for issues that affect delivery outcomes.
• Lead and develop a team of product management professionals, including full people management responsibility covering hiring, performance, coaching, and budget oversight.
• Ensure all product and platform decisions are made with appropriate risk awareness, maintaining compliance with applicable regulations, policies, and ethical standards.

Required Qualifications & Skills

• 10 or more years of experience in product management, platform strategy, or a related technology leadership role.
• Demonstrated ability to build and deliver complex enterprise technology products in high-growth, fast-changing environments.
• Experience leading and managing technology teams, with the ability to develop product management talent and build high-performing teams.
• Ability to construct and present robust business cases using data, metrics, and analytical frameworks to support investment and prioritisation decisions.
• Track record of operating at a senior stakeholder level, with strong skills in influencing, negotiating, and communicating across business and technology functions.
• Experience owning end-to-end product requirements, platform design direction, and release planning for large enterprise portfolios.

Beneficial Skills & Qualifications

• Experience with data warehouse platforms, migration programmes, or enterprise HR technology systems.
• Familiarity with design thinking methodologies applied to platform and user experience development.
• Master's degree in a relevant field such as technology, business, or engineering.

What We Offer

Joining Citi means taking on a role with real strategic weight — leading platform decisions that affect how a global organization manages its most critical data. You will have the autonomy to shape direction, build a team, and deliver work that matters, supported by a collaborative environment where your contribution is visible at the highest levels.

• Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility and structure in equal measure.
• Senior leadership visibility with regular engagement at executive level and the opportunity to influence company-wide platform decisions.
• Full program ownership on a high-priority, enterprise-scale migration initiative that directly shapes Citi's data infrastructure.
• Access to learning and development resources to support your continued growth as a senior technology leader.
• Comprehensive wellbeing and financial benefits package, with additional locally relevant benefits depending on your location.
• A role within a global organization, offering exposure to cross-functional teams and large-scale technology program across multiple regions.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.