Vista previa de la oferta
Universe Manager (m/f/d)
manager · Luxury & Retail
- Extensive (minimum 5+ years) management experience in luxury retail or a strongly related field, including a demonstrated track record in high-level client development
- Skilled at developing larger teams in an international, multicultural setting, with the ability to lead, inspire and coach a variety of profiles, including experienced managers, towards performance excellence on a team as well as individual level
- Strong understanding of the luxury client experience and ability to find creative yet practical solutions for how to further elevate it in a fast-paced retail context
- Track record in dealing with high-end clientele as well as the ability to interact with high profile clients smoothly in a social professional setting, dinner/communication etiquette
- Excellent interpersonal communication skills, agility, empathy
- A strong passion for selling and client service as well as a strong dedication to driving and developing the team and client directly on the sales floor
- 360 business vision, high level of ownership as well as a demonstrated understanding of operational excellence
- Advanced coaching skills
- Strong animation and presentation skills – ability to animate workshops and presentations in front of larger audiences in an inspiring way
- Exceptional sense of ownership, resilience and strong work ethic
- Fluent English as well as strong German skills are a requirement, additional relevant languages a plus
- Willingness and ability to travel (Europe + international) to accompany clients on business trips as and when required, including some weekends